BenQ Office Equipment & Supplies - Recent Questions, Troubleshooting & Support

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My BenQ MP612C have three Orange lights POWER TEMP

Hi you should check the power cables and switches for the projector
4/18/2022 9:12:01 AM • BenQ MP622c... • Answered on Apr 18, 2022
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BenQ HT4050 orange lamp light flashes after installing new lamp

Sorry I don't really have an answer I had the same issue with a Sanyo I had to keep putting back the old lamp and getting it to start on that one then shut down and swap, eventually it worked, it was a pain. in the end I bought an led projector for the price of a new lamp for the old one
3/5/2022 8:07:54 PM • BenQ Office... • Answered on Mar 05, 2022
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My projector is not starting. power indicator blinking 2 times red.

Presuming it is a Benq? Moved Question to Benq from Televisions category. Lots of references to the section in the manual, but nothing to tell you how to fix it! Seems like it doesn't understand the date being fed to it. Contact Benq Support. https://www.google.com/search?q=%22Scaler+shutdown+fail%22 Please include 'make model (what it is)', in all questions.
1/29/2022 8:46:19 PM • BenQ Office... • Answered on Jan 29, 2022
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Projector shuts down after only a few minutes.

I'm having the same problem. My Model is PB8253. Projector started, then afer a couple minutes it goes off with the red lamp led flashing.
Just replaced the lamp, but the problem persists. Tried to remove all connecting cables, except for the power, but still the same problem.
Anyone with similar problem or solution, please contact me at [email protected]
1/27/2022 10:39:06 AM • BenQ PB6100... • Answered on Jan 27, 2022
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How to reset password for benq projector MP515 have forgotten password generated code is 27 182 109 216

Hello, i forget my benq mp515 st's password, the generated code is 32 5 83 61, can you help me please
10/21/2021 2:28:56 AM • BenQ Office... • Answered on Oct 21, 2021
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Want to change languages on BenQ projector it already has been used so need to know how to program it back to English

Hope this helps https://youtu.be/JVtKZ4MOrmk
9/9/2021 3:47:57 PM • BenQ Office... • Answered on Sep 09, 2021
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After turning off/ shutting down my benq projector a few seconds later it automatically starts up again, I don't know how to stop this from happening?

Hi and welcome to fixya. my name is Yan ready to assist you today. I'm sorry to hear you're having trouble. Hopefully, we can get this resolved quickly. Make sure the power cord is securely connected to the projector and to a working electrical outlet. The projector's buttons may be locked for security. Unlock the buttons or use the remote control to turn on the projector. The power cord may be defective.
7/7/2021 12:40:49 PM • BenQ Office... • Answered on Jul 07, 2021
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I need windows 7 driver

http://drivers.softpedia.com/progDownload/BenQ-5000-Mirascan-Driver-6350001-Download-30767.htmlafter install the software... enter in device manager and choose : ACTION scan for hardware changes. It will redetect flatabble scaner 22 and should say that the driver is ok. On my workstation this works . I am using win7 ultimate x64
5/11/2021 6:08:18 AM • BenQ 5000U Scan... • Answered on May 11, 2021
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Hi I have a Benq MS500 when i connect a laptop or acr leads on it the ptojector goes completely dead.

Hello I need help with my benq ms 500. Once I plug dstv or laptop on it, it goes off completely within 2 minutes. I tried to clean its fans n board but I stil have same problem
4/5/2021 11:09:12 AM • BenQ MS500... • Answered on Apr 05, 2021
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Model w1080st projector. Why did the lamp explode during use?

Does the cooling fan still work? If the lamp works every time you turn it on, it is unlikely to be the lamp itself. Cutting out on overheat is my guess. This seems to agree, there is a fan underneath the lamp. Expensive unit at $1,838! https://www.google.com/search?safe=off&rlz=1C1QJDB_enCA643CA644&sxsrf=ALeKk01movE0-NvDKDvX4rQxv7Tbq9prMw%3A1609369619574&ei=EwjtX9jSIquq5NoP4Imk2AE&q=benq+w1080st+projector+turns+off ..
12/31/2020 5:11:35 AM • BenQ Office... • Answered on Dec 31, 2020
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I want to scan text from a page.help me

Actually, there is an OCR tool that can help to scan the image and convert to text form which is Bitwar Text Scanner. It utilizes the Text Recognition and allows users to copy text from a screenshot or photo to word easily. So first, all you need is to take a picture of the page and then continue with the steps below to copy text from image easily. How to Copy Text from Image with OCR Text Scanner Not many users know that OCR is a very reliable and useful tool that can help users when it comes to extracting word from a screenshot. Step 1: Open the Screenshot file and Bitwar Text Scanner at the same time. Step 2: Choose Screenshot OCR tool and Draw the textbox to capture the text from the screenshot image. Step 3: After finish drawing the textbox, the OCR tool will Convert the screenshot to text format. Step 4: Choose Copy to extract the text or Compare to compare the OCR results with the screenshot. Start OCR Now! OCR Text Scanner is an essential tool in our daily life as many industries are using OCR technology to enhance their industry efficiency. Besides, Bitwar Text Scanner also supports many operating systems such as Windows, iOS, and Android.

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12/9/2020 3:22:22 AM • BenQ Scan to Web... • Answered on Dec 09, 2020
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Benq HT2050 forgot password

user manual https://www.projectorcentral.com/pdf/projector_manual_9027.pdf Due to security concern, it is designed as not possible to unlock the projector if the password is forgotten. The only way is to return the projector to service center for resetting.
5/8/2020 1:52:34 PM • BenQ Office... • Answered on May 08, 2020
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Loose filter warning

Most projectors have a safety interlock switch installed on the lamphouse door and in the filter cavity. They are there to keep the unit from operating if one or the other aren't present. I'm not familiar with your exact model, but I've seen the lamphouse interlock switch in several Panasonic units come-loose, and slide to the point where the pin on the door doesn't push the switch any more. I would suggest looking around your filter for such a switch. The one in the Panasonic is behind a round hole, and is 'pressed' by a plastic pin on the door. Your filter may be similar. Hope it helps. :)
5/3/2020 4:27:45 PM • BenQ W500... • Answered on May 03, 2020
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Which adapter for Benq 5000 scanner 6678-9VZ

Hi. You need (15 volt 1.25 amp) power adapter for benq 5000 scanner. b8a33f40-c730-4452-878d-22fb156c614f-undefined-undefined-0.jpg Regards.
4/8/2020 12:39:02 AM • BenQ Office... • Answered on Apr 08, 2020
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Benq W500 new lamp won't turn on...

There is a sensor in those that can tell if you are using an original bulb or another one, IF you just changed the bulb and not the module then it may not see the new bulb.
3/29/2020 1:19:10 PM • BenQ Office... • Answered on Mar 29, 2020
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Reset password benq mp610

Hi, Hi, i lost my BenQ password, the decode number is21840- 14514-7161-9131. PLease help, thanks. Mail:[email protected]
3/11/2020 11:43:08 AM • BenQ Office... • Answered on Mar 11, 2020
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