BenQ Cameras - Recent Questions, Troubleshooting & Support

becuse i broke it

BenQ DC1300... | Answered on Aug 14, 2019

Hi Have lost my BenQ Dc 1300 driver Cd and now i need de Software Thanks

BenQ DC1300... | Answered on Mar 04, 2018

Camera repair shop must replace.

BenQ DC C800... | Answered on Dec 20, 2017

IF {battery required} THEN
GOTO {camera retailer}
ELSE {ebay}

BenQ DC C500... | Answered on Dec 20, 2017

Impressive. Not only do you not take care of delicate electronic equipment, now you want us to help you deceive your family.
Your only option is to tell the truth, and pay for a replacement - repair will be more costly than buying a new one.
BTW, next time use the neck strap - it is there for a reason.

BenQ DC E43... | Answered on Dec 20, 2017

There is nothing you as the user can do to fix the camera, you have two choices, sent it back to the maker for repair/exchange or replace the camera.

BenQ DC C740... | Answered on May 17, 2017

Hi Beshoui,
I believe your zoom lens is not extending when you power on. In most cases like this, there is likely a foreign body (sand) or similar objects lodged between the lens tubes or the camera has been subjected to a knock (dropped, bumped against a solid surface) that caused the lens tube to miss-align. All you need to do is:
1. as you switch on the camera, give a little knock/ tapping with your fingers around the lens.
2. if that fails, apply a little pressure to the sides of the lens ring while powering on your camera.

Lets hope that will help to dislodge the foreign body or the lens tube miss-alignment.

BenQ Cameras | Answered on Feb 08, 2016

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