Asko Washing Machines - Recent Questions, Troubleshooting & Support

1. Defective power switch
2. Cycle timer failure

Asko Washing... | Answered on Aug 30, 2020

Update: The dry cycle is now working! Apparently the automatic overload/shut off on the heating element got tripped. We had a technician out this morning. He unplugged the machine, removed the top of the unit, and simply pushed a little red/orange button that was on top of the heating element. When we plugged it back in the heating element worked again. The technician was able to troubleshoot this by checking the amps while running the dry cycle. But the proof was really when we did a load and the machine heated up (just like it used to) during the dry cycle. This was actually a relatively simply fix - though could be dangerous as you have to open up the electrical area. The reset button is rather inconspicuous and located on top of the heating element, which is long (runs front to back in the center part of the top of the machine - which you can get to by removing the lid/top outer housing) and silver - wrapped in insulation. It's pretty obvious. The button is in a little metal fixture on top of the heating element. The technician told us that the rest can get tripped when the unit overheats. (We think this happened when the laundry tub overfilled and the hose was totally submerged - the machine was working overtime to pump out the water.) The technician also warned that this can happen if the machine gets turned off suddenly mid-cycle - especially during the drying cycle. He said that the heating element gets so hot, it needs to have a gentle cool down period, which is marked on the dryer dial for the last 20 minutes of the cycle. I hope this helps others!

Asko WCAM1812... | Answered on Aug 22, 2020


Asko Washing... | Answered on Jul 09, 2020

Pull the mains plug and count to 20. Plug is back in whilst holding the On button.

Asko Washing... | Answered on Mar 30, 2020

I am in Australia so my comment relates to that OZ power supply. The first thing I’d do would be to check the pump to eliminate it as the problem. To do that I’d disconnect at the supply end of the pump’s electric cable and make up a 3 pin plug patch lead and supply power to the pump directly through an RCD protected outlet, and see if the pump works independently of the control board. That would confirm the pump is ok and not going to earth (which would trip the RCD.)
Do the water inlet solenoids come off that board? Because if they are, and are mains voltage, check them the same way. Check everything that comes off that board at the appropriate voltage independently.
There will be temp and water flow and drum-wobble sensors which will be low voltage and all need to be independently checked at the right voltage for each to eliminate them as the problem.
A digital multimeter checking the sensors probably won’t do any damage (blow them up).
Visually check the board visually for any burnt or blown components. Some boards have a thermal fuse in the circuit.
Asko should be able to supply the circuit for the board and it’s values. NZ Govt has legislation that compels Asko to provide this info. We got a new board from Asko NZ by post.

Asko W6441 Front... | Answered on Jan 06, 2020

Asko Washing... | Answered on Dec 08, 2019

The drawer is flushed at some point in the wash cycle to remove powdered detergent residue.

Asko Washing... | Answered on Nov 27, 2019

Apparently it is as much as a 16 year old model, and I could not locate instructions for that model, using https

There was a site with parts, however, but not a manual.

A similar model manual, for W6021, shows controls that may be similar.

Asko Washing... | Answered on Oct 12, 2019

It is likely that the timer is stuck and will have to be replaced.

Asko Washing... | Answered on Sep 18, 2019

It could be a faulty water inlet valve, but it could also be a blocked tube between the tub, and the water level pressure switch, because over time, this can become blocked, and affect how much water enters the machine.
An easy test is to put the machine on a fill cycle and then turn of the mains power to the machine as the machine begins to fill; if the machine continues to fill, it is probably the water valve; if not, check the tube from the tub to the pressure switch.
I hope this helps?

Asko Washing... | Answered on Sep 10, 2019

F3 problem, I had the issue on model W6461, however, judging by the amount of F3 issues posted this could work on other ASKO models If the coin trap in the drain is clear of debris, try this. Stages as follows:
1) Open drain pump door (bottom left of machine).
2) Remove black pipe and drain residual water.
3) Unscrew coin trap and remove, use a container to hold the water.
4) Leave the container underneath and make sure you have some towels ready (I didn't at the time)
5) Where the washing machine drain hose connects to the outlet in the wall or U bend connector remove this and expose the end.
6) Blow into the drain hose as hard as possible......hopefully the blockage will clear back through the coin trap.
7) Pour some water into the open end and blow this back through the drain as well.

A large lump of sludge, three of my 5 year olds small counter coins and about a litre of water (all over the floor, don't forget the towels!)

Just ran the machine now and fault cleared.

Good luck


Asko W6461 Front... | Answered on Jul 08, 2019

If the main PCB is still pulsing the "beeper" even when unplugged, it would be the on board capacitors still charging it. Apart from changing the main PCB, I would suggest you leave it unplugged for as long as necessary to fully power down the capacitors. It will take a few hours or more. Try using the machine when it has stopped beeping. It may then be OK. If not, a board replacement will be the only solution.

Asko Washing... | Answered on Jun 10, 2019

Hi Jacqueline,the filter will usually have a rubber o-ring gasket to seal the opening to prevent leaks. When you cleaned it,the gasket may have kinked, torn or popped out of the groove that holds it in place. Open the filter and check if the gasket is in place, if not slide it back into the groove and that should stop it from leaking. Also check the small drain hose, make sure the stopper is in. That should take care of any leaks in that area. If the leak continues I would suggest calling a local repair company. Hope that helps.

Asko Washing... | Answered on Jun 04, 2019

you have not provided enough information to even begin troubleshooting. I recommend a repair technician be contacted. This is not a do-it-yourselfer job if you don't have experience.

Asko Washing... | Answered on May 28, 2019

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