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  1. Open a Windows command prompt
  2. Type ipconfig/flushdns and press Enter.
  3. Type ipconfig /registerdns and press Enter.
  4. Type ipconfig /release and press Enter.
  5. Type ipconfig /renew and press Enter.
  6. Type netsh winsock reset and press Enter.
  7. Restart your computer.
Open command prompt with admin privileges, right click command prompt choose open as admin

Arcsoft... | 286 views | 0 helpful votes


You need to switch off Directdraw in Direct X settings. I had the same issue and this resolved it. If you google it, it should come up with a page to download a zip file for your version of Windows. When you have downloaded it, follow the instructions given on the download page to switch Directdraw off. That should sort it.

Arcsoft ShowBiz... | 2,208 views | 0 helpful votes


Try this:

It might be that the ArcSoft software has an auto update feature (and it is maybe trying to go/update while you are burning). With the ArcSoft thing open, see if there is an Option or Tools choice. Then, maybe in the settings somewhere, you can shut the auto update thing off if there is one. You could also maybe try burning when not connected to the internet.

Good luck.

Arcsoft... | 38 views | 0 helpful votes


1. Click the Windows Start button (on the bottom left corner of your desktop on the TaskBar).
2. All programs Click on ArcSoft Connect
3. "View my ArcSoft Info"

If you haven't registered your product yet:

1. Click the Windows Start button (on the bottom left corner of your desktop on the TaskBar).
2. Select All programs -> ArcSoft Connect -> Start ArcSoft Connect
3. A pop-up window will display on the bottom of your screen .
4. Once highlighted, Click on the arrows to the right of the text.
5. Then click on "Register my ArcSoft Products"

Arcsoft... | 102 views | 0 helpful votes


First have you tried to see them in another program without doing anything to them first ? And it could be possible that you are missing a driver or something in the program was corrupted I would make a back up of the pictures and then re install the program and look on the web site for updated drivers. Or go to the company web site and check for any updates to your program.

Arcsoft... | 48 views | 0 helpful votes


You have not said what you are using to edit the file, a mac, a phone, a windows machine and which version of the software you are using. All computer have a search function, usually located someone on the top of the version of file explorer, or finder if you have a mac. Just type the file name into the search box and it will search your disk for it.

Arcsoft... | 59 views | 0 helpful votes


maybe you need to download a new version of studio for win7 64bit, only my suggestion

Arcsoft... | 91 views | 0 helpful votes


Try running the program in compatibility mode for an older version of windows such as vista or xp. If it still causes the usb problems it may have to do with outdated usb drivers. Try running the program in safe mode and see if that works.

If it will only work in safe mode and your usb drivers cant be changed, then you should just buy a new webcam for install a generic webcam driver for it.

Arcsoft Magic-i... | 212 views | 0 helpful votes


You do know don't you that in Win 7 there is a resident slide show facility, so if you transfer the files to say, my pictures of videos, you can use them as a slideshow within the system.

Arcsoft DVD... | 42 views | 0 helpful votes


Reboot the computer and restart the program

Arcsoft... | 130 views | 0 helpful votes


Write to ArcSoft and send email with copy of invoice with our license (product with license or another way to have license)

Arcsoft... | 816 views | 0 helpful votes


Are you using the laptop screen or using a larger monitor or projecting the slide show? The screen resolution on the Sony may need to be adjusted.

Arcsoft... | 152 views | 0 helpful votes


Download and install "handbrake". It's an open source video transcoder and with plugins can convert almost any video format into any other video format.

Arcsoft... | 213 views | 0 helpful votes


Layers of what?

Arcsoft... | 34 views | 0 helpful votes


This is windows Vista? What have you changed since it started crashing? The most common cause of crashing programs like this are the result of a graphics driver.

Arcsoft... | 111 views | 0 helpful votes


Contact the vendor direct. When you load the Software look in Help - About.

Arcsoft... | 748 views | 0 helpful votes


Serial number are never on the CD itself, but either on the plastic Jewel case, or the paper sleeve depending on packaging.

Your program is discontinued and no longer supported, but you could contact them.

Supported Products

Arcsoft... | 109 views | 0 helpful votes

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