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You will need updated drivers for Windows 7 and hopefully your scanner is recognised by Windows 7. Not all XP compatible hardware is compatible with Windows 7. If you would like to send me details of your Scanner I can check for you if you like.

Arcsoft... | Answered on May 14, 2014


Hello, Arcsoft is a suite of media handling programs. Arcsoft Connect is used for online connection (updates, new goodies etc). It would be odd if you have 'Connect' without any other of their products, so you might want to uninstall those first if they exist In order to remove that from your computer lets try these methods. Method 1: If it is installed into C:\Program Files, you may be able to uninstall it via programs and features.
To do that follow the link provided below. Uninstall or change a program
http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program

Method 2: Try disabling the "ArcSoft Connect Daemon" service from Services before you start. To do that you need to follow these steps: 1. Click on start button.
2. Type in services.msc in the search field.
3. Now locate the "ArcSoft Connect Daemon" service and right click on it and select disable. Now reboot the computer and check if the issue gets resolved. Method 3: If the above method doesn't resolve the issue, you may try downloading the windows installer cleanup utility and install it on your computer and try removing the arcsoft program and check for the issue. To do that you need to follow the links provided below. Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301

For clean up and installation you can refer to the below mentioned link:

http://support.microsoft.com/kb/923100

Add this link to download windows installer cleanup utility:

http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

Arcsoft... | Answered on Apr 29, 2014


You need to install as local administrator, see your admin or add yourself as admin to your machine.

Arcsoft... | Answered on Apr 29, 2014


Serial key should be on the box or in the package it came in. If you purchased the software via digital download, you should have received an email with the serial number.

Arcsoft... | Answered on Apr 15, 2014

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