AMDM Recent Questions, Troubleshooting Help & Support

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6answers

The rinse "cycle" runs for an extended period of time

I have reworked the entire mechanical parts of this Intelliseat, and HAVE FIXED THE EXTENDED RINSE PROBLEM. SEE PICS and read the comments on the pictures. Please note that on the large pic of the whole thing, my comments therein were written while troubleshooting and should not be taken literally....just use them on that pic for general reference. DO NOT use vaseline on either rubber gasket in the block. DO USE LIGHT vaseline on the face of the RESURFACED STEPPER RUBBER GASKET. IMPORTANT, BE VERY CAREFUL when reinstalling the electronics COVER and make sure the water supply hose to the extender is not caught on the inside structure of the upper housing.....if you do not verify this, it will be WRONG naturally.THE FIX that worked for me was to disassemble the solenoid / pressure reducer block and using a tooth brush and hand soap, scrub both sides of the two rubber gaskets inside.....see pics. At the same time I also RESURFACED the rubber gasket inside the STEPPER MOTOR which controls water flow to the arm extender.....see pics. After reassembly, works a treat, just like new. I bought this in 2011 and it still works GREAT. If you need a new remote, forget the $29 ones, you can get one from China for $3! Mine has never had any problems.rinse-cycle-runs-extended-period-time-vbcdzp5rth5vyv51ruc2jrb2-5-2.jpgrinse-cycle-runs-extended-period-time-ymdjc2oziejybsvbyj1ceg4h-4-2.jpgrinse-cycle-runs-extended-period-time-ymdjc2oziejybsvbyj1ceg4h-4-3.jpg

intelliseat stepper-b343v4sbf11q5gcs0cnv5zsb-4-4.gif
6/28/2022 8:49:55 AM • AMDM Intelliseat... • Answered on Jun 28, 2022
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1answer

I have an intelliseat bidet that is malfunctioning. Only the female posterior stream and the dryer work. The other functions activate but no water stream comes out.

Question moved from Washing Machines category. Troubleshooting tips are here. If that fails contact the maker direct for repair or warranty replacement. https://www.google.com/search?q=intelliseat+troubleshooting ..
10/21/2021 6:15:24 PM • AMDM Intelliseat... • Answered on Oct 21, 2021
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1answer

I have intelliseat AMDM INC product toilet seat.. The seat functions well but is cracked .. can i order a new seat ? or is there a repair kit i can purchase ?

You'll probably have to return entire product in original package to get replacement.
6/15/2019 5:08:42 PM • AMDM Intelliseat... • Answered on Jun 15, 2019
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1answer

The seat is purging water through out the day. I have inspected the seat and cannot find the source of the problem.

could be a faulty valve or seal call an accredited plumber as the unit is wasting water
6/3/2018 5:14:03 PM • AMDM Intelliseat... • Answered on Jun 03, 2018
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1answer

One hinge on the lid of the Intelliseat broke. How can I get a replacement lid?

There is no number to contact AMDM. I have been all over the web. Do you have a number??
1/18/2018 2:41:18 AM • AMDM Intelliseat... • Answered on Jan 18, 2018
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1answer

Hot water stopped working. How can I get it to heat up the water again?

Wow. Are you kidding? Toilet paper is very reliable and has no working parts to break...
10/14/2016 3:16:24 PM • AMDM Intelliseat... • Answered on Oct 14, 2016
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1answer

The AMDM intelseat won't work after plugging it in to power

Does the receptacle have power your plugging into? Please let us know? Thank you, Please leave feedback.
7/10/2016 7:23:36 PM • AMDM Intelliseat... • Answered on Jul 10, 2016
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2answers

Where can I get parts?

The Intelliseat ISB-200 unit is made by a Korean company IZEN and they sell a unit that looks very much like the AMDM unit. The web site address is: http://www.izenbidet.com/. I do not know if they will sell parts but give them a try. Attached photos of the unit they sell. As you can see the unit looks very similar to the Intelliseat unit and I would not be surprised if the cover and remote unit are the same. Its worth contracting them. Good Luck !! need-plumbing-parts-intelliseat-sb2kc0whihcfcuqnzxlh4omz-3-0.jpg need-plumbing-parts-intelliseat-sb2kc0whihcfcuqnzxlh4omz-3-1.jpg need-plumbing-parts-intelliseat-sb2kc0whihcfcuqnzxlh4omz-3-3.jpg need-plumbing-parts-intelliseat-sb2kc0whihcfcuqnzxlh4omz-3-6.jpg
2/18/2016 7:27:03 PM • AMDM Intelliseat... • Answered on Feb 18, 2016
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2answers

The seat is cracked and doesn't heat anymore, is there anything I can try before buying a new one?

if the seat is cracked then the element is probably broken at the crack site check for circuit continuity of the element or buy a new seat can't be too hygienic or comfortable sitting on a cracked seat
2/18/2016 7:19:44 PM • AMDM Intelliseat... • Answered on Feb 18, 2016
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2answers

The remote for intelliseat doesnt work, even with brand new batteries. Any ideas?

My remote worked but the blower would not respond. If that's the issue, take the label off the remote (the corner by the heater button) and put a piece of aluminum tape over the contacts so there is a better connection. I also got a new one from AMDM (under warranty then) but I am still using the first remote I fixed. AMDM customer service: 1-800-778-1450
2/18/2016 7:16:20 PM • AMDM Intelliseat... • Answered on Feb 18, 2016
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