Amazon Tablets & eReaders - Answered Questions & Fixed Issues


Your kindle has a sim card installed for 3G (lifetime licence paid by amazon and paid for on purchase price on the unit) but that is not related to the wi-fi function on your kindle. Your wi-fi service needs to be logged in to with the same password as you use to log any computer on to your router when at home or whatever wi-fi password is required when elsewhere (e.g a bus, train or restaurant).

Amazon Kindle... | Answered on Jul 03, 2020 | 249 views


Hello
If the battery isn't too far gone, here's how to revive it: Plug the device into the Kindle A/C adapter (not your computer) and let it charge for a few hours. If you still see the same Critical Battery screen after charging, unplug the USB cord, then hold the power slide to the right for at least 20 seconds

For any help or query visit us: Kindle Support

Amazon Kindle | Answered on Jun 24, 2020 | 104 views


Hello
Just follow these steps:
1.On the lock screen, swipe from the right side edge of the screen.
2.Enter an incorrect password or PIN (at least characters in length) five times.
3.Tap Reset to reset your device to factory defaults.

For any help or support visit us: Kindle Support

Amazon Kindle | Answered on Jun 24, 2020 | 103 views


Hello
Just follow these steps To register your Kindle:
1.From Home, tap the Menu icon, and then tap Settings.
2.Tap My account.
3.Choose the Amazon account you want to use on your Kindle: If you already have an Amazon account: Tap this option. Enter your Amazon account information. Tap Register.

For any help or support visit us: Kindle Support

Amazon Kindle | Answered on Jun 24, 2020 | 82 views


Hello

Just follow these steps to fix this issues:
    1.Press and hold, or slide and hold, the Power button for a full 40 seconds, even after the screen goes blank, then let go.
    2.Press or slide the power button to restart if the device does not start up again on its own.
    3.Let the device charge for 30 minutes, unplug it, and then try to restart again.

    For any help or query visit us: Kindle Fire Support

Amazon Kindle | Answered on Jun 24, 2020 | 67 views


i was also facing the same problem and i was fed up with this problem. from various searches on google i get a website name Kindle Support
this website help me alot to solve my problem. you can also visit this website and resolve your problem.... Kindle Support Number Reader Help

Amazon Kindle | Answered on Jun 24, 2020 | 265 views


Go to Amazon and update your payment information for your account. Be sure to make new payment method the default payment method.

Amazon Kindle | Answered on Jun 24, 2020 | 150 views


If the kindle won't turn on because it was recently dropped or water was spilled on it or something, you should consult your warranty. If this is due to no external event/damage you should call amazon and see whether or not there's an update in software or a bug of sorts. If it's on their behalf you'll get a replacement device. Good luck!

Amazon Kindle 1 | Answered on Jun 24, 2020 | 590 views


In most cases, to avoid freezing, keep battery charged and turn off wireless when it's not being used. To properly reset, hold power switch to the right for 15 seconds.

Resetting the device is not a bad thing, most electronic devices need it to be done. It can be annoying, but it's not fatal.

I would keep track of how many times you need to reset the device. Once the amount get over a few times per day, honestly, I would call Kindle Support. They've got the necessary software to look further into your Kindle.

Amazon Kindle... | Answered on Jun 22, 2020 | 9,623 views


I have changed the account on the fire hd many times when My Grandma let my mom borrow it. Just go to your Kindle and swipe down the tool bar. Then click "More" and then "My account" and then "De register". You should be able to then register a new user.

Amazon Kindle... | Answered on Jun 22, 2020 | 557 views


Hi! I'm not sure if you're still in need of a solution but I'm currently going through the same issue. My Kindle 2 has not connected to Whispernet for over a week. I've been back and forth with Customer Service (1-866-321-8851 or 1-206-266-0927 if you're calling from outside the U.S) and after an exhaustive search for any possible answer, they told me it was a network connectivity issue and forwarded a service note to AT&T/Sprint, and promised to notify me as soon as possible. I'm still waiting to hear from them. Yesterday my Kindle connected to Whispernet for all of three minutes (just long enough to download a book I bought over a week ago) and now nothing. I've even tried switching wireless networks in range (go to settings, hit menu, type 311 - select different wireless networks) but to no avail. So basically, the best thing you can do after you have tried a soft/hard reset, a fully charged battery and toggling wireless off and on is to call tech support. Do you happen to be in Orange County, New York? If you are, maybe it's a malfunctioning cell tower. Hope this helps!

Amazon Kindle... | Answered on Jun 22, 2020 | 4,461 views


To buy content and deliver it to your device, you will need to connect to a wireless network and register your Fire tablet to an Amazon account.
If you are setting up a new Fire tablet for the first time, you'll be taken through setup instructions and will have the chance to register your device. Follow the instructions on your screen.
To register your Fire tablet outside of the initial setup screens:
  1. From Home, swipe down from the top of the screen and then tap Settings.
  2. Tap My Account.
  3. Tap Register.
    • If you already have an Amazon account: Enter your Amazon account information, and then tap Continue.
    • If you do not have an Amazon account: Tap Start Here, and then follow the instructions to set up a new account.

Note: If you've forgotten your Amazon account password, you can reset it by requesting that a personalized "password reset" link be sent to your e-mail address. To learn more, go to Reset Your Account Password .
If you need to deregister your device from an Amazon account, follow the steps above, and then tap Deregister. After you deregister your device from an Amazon account, you won't be able to access items stored in the Cloud for that account.
After deregistering, you can register your Fire tablet to another Amazon account. Related Help Topics

Amazon Tablets &... | Answered on Jun 22, 2020 | 2,949 views


Reset Kindle Fire When it Won't Turn on or Charge

www.lovemyfire.com > Kindle Fire Problems
However, sometimes when it locks up you can't tell because the screen goes dark, either ... it's already on but is locked up and thus won't charge or work properly. ... 15 minutes to make sure it gets enough charge, and then try turning it on again. ... If this tip (or anything else on my site) helps solve your Kindle Fire problem ...

Amazon.com: Customer Discussions: My Kindle won't charge

www.amazon.com/forum/kindle?_encoding...

Amazon.com, Inc.Jan 3, 2013 - If you can't see a Contact Us button on this page, then go to .... What canI do? I sent an e-mail to Amazon but have not heard anything. My Kindle is frozen and won't ...
Mar 31, 2014
How to unlock a Kindle. Lock won ...
Jan 27, 2014
Kindle paperwhite won't turn on
Nov 6, 2013
My kindle won't turn on....green ...
Dec 12, 2011
More results from www.amazon.com

Amazon Kindle... | Answered on Jun 13, 2020 | 249 views


Some time there may be the hiccups in Kindle Fire Device. You can ask for the suppot Kindle Technical Support Registration 877 690 9305

Amazon Kindle... | Answered on Jun 13, 2020 | 202 views


Whenever you getting this problem, immediately stop what you doing and switch off your kindle. Wait for 10 minutes and then switch on your kindle device. It will work, if it doesn't work contact get help from live chat visit Kindle support https://kindletechs.com/
or Call: 1-888-356-3444

Amazon Kindle... | Answered on Apr 30, 2020 | 1,343 views


It is so simple just connect the Kindle wifi with password. Sometime due to virus issue Kindle do not connect with the wifi For more you can ask for the Kindle Support Kindle Technical Support Registration 877 690 9305

Amazon Kindle... | Answered on Apr 30, 2020 | 128 views


Lots of help and videos Joan.

  • Amazon.com Help: Quick Fix: Slow or Frozen Screen www.amazon.com > Amazon Device Support Quick Fix: Slow or Frozen Screen. If your Fire tablet or Kindle e-reader screen is slow to respond or freezes, restart your device or try the troubleshooting steps below.
  • Amazon.com: Customer Discussions: my kindle fire has frozen www.amazon.com/forum/kindle?cdForum=Fx1D7SY3BVSESG&cdThread=Tx30... A discussion in the Kindle forum. Amazon Try Prime All Go. Shop by Department ...
  • What to Do If Your Kindle Fire Screen is Frozen or Locked ... https://www.supportrix.com/kb/what-to-do-if-your-kindle-fire... Kindle Fire is a tablet computer released by Amazon, which features a full color 7-inch display with multi-touch. In addition to surfing the Internet, this multimedia ...
  • Amazon.ca Help: Troubleshooting Your Kindle www.amazon.ca/gp/help/customer/display.html?nodeId=200829000 Quick Fix: Slow or Frozen Screen. If your Fire or Kindle screen is slow to respond or freezes, restart your device or try the troubleshooting steps below.
  • Frozen or Stuck Kindle Fire - YouTube www.youtube.com/watch?v=X9iffkiMDB8
    • BY RC JR
    • 5 MIN
    • 100K VIEWS
    2014-05-15 · Is the touch screen being unresponsive? Amazon Kindle Fire Locking Up/Freezing? This quick little video will show you how to do a quick fix. ...
  • How to Fix a Frozen or Unresponsive Kindle ' The eBook ... blog.the-ebook-reader.com/2014/...fix-a-frozen-or-unresponsive-kindle How to Fix a Frozen or Unresponsive Kindle. ... If your Kindle Fire HDX or other Kindle Fire tablet is suddenly ... my kindle has frozen on page one of four for at ...
  • My Fire is frozen up. - Kindle Fire - iFixit https://www.ifixit.com/Answers/View/85362/My+Fire+is+frozen+up. jojack6200, try this "Performing a hard reset on your Kindle Fire may resolve intermittent issues like a frozen screen, battery issues or trouble downloading content ...
  • Why has my Kindle frozen? - Telegraph www.telegraph.co.uk/.../advice/9590203/Why-has-my-Kindle-frozen.html 2012-10-07 · Help, my Kindle has frozen. The only thing on the screen is an etching of Hercules, with a black section at the bottom. I can't switch it on or off, charge ...
  • What to Do If Kindle Is Frozen & Will Not Turn Off or On ... https://techwalla.com/content/do-frozen-not-turn-off What to Do If Kindle Is Frozen & Will Not Turn Off or On? ... If the Kindle does not have enough ... If your Kindle remains frozen after charging the battery and ...
  • How to Reset a Kindle (with Pictures) - wikiHow www.wikihow.com/Reset-a-Kindle
    • 1.8M VIEWS
    2016-03-03 · How to Reset a Kindle. If your Kindle becomes unresponsive or begins to have frequent problems, you can troubleshoot it by trying a reset. A standard, soft ...

  • Amazon Kindle... | Answered on Apr 29, 2020 | 893 views


    For that I'd go to amazon.com click help( just under the search bar)
    click manage devices, Click contact us on left side of screen. fill in info about problem. You have a choice of reply methods and I usually go for call back. They are fairly quick and will talk you through the fix.

    Amazon Kindle... | Answered on Mar 30, 2020 | 14,198 views

    Not finding what you are looking for?
    Amazon Logo

    Family Lines

    Ask a Question

    Usually answered in minutes!

    Popular Products

    Top Amazon Tablets & eReaders Experts

    Ron Rak
    Ron Rak

    Level 2 Expert

    138 Answers

    Marvin
    Marvin

    Level 3 Expert

    85239 Answers

    Jean Thiebaux

    Level 2 Expert

    160 Answers

    Are you an Amazon Tablet and eReader Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...