Amazon Kindle - Recent Questions, Troubleshooting & Support - Page 7

what is the model number and what is your latest update on the tablet

If you can bring up your wifi and can click on forget, do it. Then try to log on again.

Four reasons come to mind that may prevent you from connecting:

1. Wi-Fi Passwords are case sensitive. Please check again if you entered the password with proper casing and you did not put any extra white space in front or behind. I know, this sounds annoying, but it is really the most common cause for connection problems.
2. Give your network a unique SSID. This is the network name that shows up in the list of detected networks. Default names like NETGEAR can be troublesome if a neighbor one block down the street happens to have a router from the same company.
3. Some routers have a MAC address filter as a security measure, limiting service to devices specifically whitelisted. If your router is set up for this, add your Kindle's MAC address to the list of permitted devices. You can check the MAC of your Kindle from its settings page (press HOME, MENU, select SETTINGS, see paragraph headlined "Device Info".
   
4. There are twelve different standards for Wi-Fi transmission collected under the hood IEEE 802.11. The four most dominant transmission modes are called a, b, g and n. They differ in radio frequency, modulation method and data rate. Kindle supports the two standards IEEE 802.11 b and g only, which is not really a problem because all wireless routers I ever encountered support one or both of these, too. However, the WPN824v3 belongs to the "RangeMax" series of NetGear routers. In combination with certain Netgear wireless network adapters, it can be set up to use a proprietary modification of 802.11g exclusively (108Mb/sec, doubling the 54Mb/sec for 802.11g), not allowing for standard b or g connections. Make sure it allows standard b+g connections, too.
   

Please add a comment to this solution if one of these items resolved your problem. If you suffered from a different issue I did not think of, it would be nice to drop me a line, too. Other people will benefit from any experience you made.

See the information on the Kindle Support web site about using the 5-way controller to navigate to different sections of PDF documents using the built-in PDF reader application.

Have you checked Amazon's Kindle Support page? You may need to contact them to get help. There may be something wrong with your kindle. Make sure other things can connect to the wireless such as a laptop.

http://www.amazon.com/gp/help/customer/display.html/ref=hp_bc_nav?ie=UTF8&nodeId=200127470

If sky37606 is your own wi-fi service then the password is normally on a typed label stuck to the wi-fi router itself along with the SSID of the wi-fi network which should be sky37606 in confirmation you are connecting to the correct network.If sky37606 is not your own wi-fi then you will either need to contact the owner or administrator of that network or select a different wi-fi network to connect to as described in the Kindle Support web pages for your device.

Are you using the charger that came with your device? Other chargers cause a lot of problems.

I always thought accounts were set up by email address and name. Or is it your credit card number you need to update? For that log into amazon.com Place cursor on your account and lists, about halfway down click on Manage content and devices. On far right is settings. Give all the info about your account. At the top you will see the last 4 of current card with a box next to it says. Edit payment method. click that and make needed changes.

From a computer, log into your Amazon account then go to "Manage Your Content and Devices", and choose the "Your Devices" tab.

I'm afraid the kindle does not have a backlight. You can by cases for the kindle that have reading lights built into them off amazon.com :)

I assume you're referring to the USB cord. Certainly you can buy a new cord at just about any department, electronics, or office-supply store. I have multiple cords (and chargers) all over the house so I can use my Kindle in any room and keep it charged. Naturally, there's another cord by the computer.

You can get the back button at Kindle Repair and there is a guide that shows you how to put in the part at Electronics Repair Guide.

Its plastic. For a purely cosmetic repair (screen is unharmed?), you can buy all necessary tools and materials in well-sorted plastic model kit shops. E.g. Revell offers everything needed.

1. Try out on a spare piece of plastic FIRST, e.g. an old toy. Repairs like this require some experience and considerable manual skill, but with training it becomes easier. You also want to get the color mix for painting right to match the Kindle's original color. Exercise until you are sure you can do it properly.
   
2. Remove fine debris and rough edges from the scratches using a scalpel used for model kits.
3. Carefully fill in plastic model putty into the gaps, a toothpick may come in handy here. Let dry thoroughly.
   
4. Use fine (P280), then extra fine (P600) sand paper to even the surface. Don't scratch the screen, the buttons or any case part that still has its original state. If you want to the extra mile, you can also try to model the original surface texture (very advanced!).
   
5. Cover the screen, buttons and any case openings with frisket sheet or special cover gum, and use plastic paint (air brush if available) to fix the color. Apply thin layers one by one and try to achieve a soft transition from unharmed to scratched area.

Amazon might help you with this because it is so new. However if you dropped it (etc.) and if HTC doesn't replace it for you, You can get the part at Kindle 3 Repair and there is a guide that shows you how to put in the part at Kindle Repair Guide.

Try to power up your Kindle with a different battery. If that fails, you need a new logic board. Amazon should give you a replacement. If you're out of warranty, you can get the part at Kindle Repair and there is a guide that shows you how to open a kindle and install parts at Kindle Repair Guide.

I would say your battery is shot. Can you get it to some one with a tester to check it out.

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Try a different charger. If that fails too, you have a logic board issue. Amazon should give you a replacement. If you're out warranty, you can get the part at Kindle Repair and there is a guide that shows you how to open a kindle and install parts at Kindle Repair Guide.

Fire Kindle User Guides I just posted a link to the user guides for Amazon Kindles. You will need to pick the one that matches the model of Kindle you have.