Amazon Kindle - Recent Questions, Troubleshooting & Support

Whenever you getting this problem, immediately stop what you doing and switch off your kindle. Wait for 10 minutes and then switch on your kindle device. It will work, if it doesn't work contact get help from live chat visit Kindle support
or Call: 1-888-356-3444

Amazon Kindle... | Answered on Apr 30, 2020

First, you need to deregister the Kindle from the old account.

Deregistering will retain the already downloaded books on the E-Ink devices but wipes all purchased content tied to the old account from e.g. Kindle Fire. You cannot restore books from the cloud anymore you purchased on the old account and access to the shop is blocked until the device is registered again. Other Kindle's on the same account and the account itself remain unaffected.

You can do the deregistration from the Kindle's settings menu --> Registration or alternatively from an Amazon web site:

Log in to using the old credentials (email + password).

Next, select "Manage Your Kindle" from menu that opens when you hover the mouse over the "Hello, <Name>" link in the upper right corner of the page.

Click on the center tab "Your Devices" and review the list of Kindle devices and software readers tied to your account. Select the device to deregister and click on "deregister" below.

To register the Kindle to a new account, go online with the Kindle, and follow the registration procedure callable from the settings menu. Find a detailed description on

Amazon Kindle... | Answered on Mar 10, 2020

You may need to enter your wep key.
wep key is a wireless key code found in your pcs router,Go to the routers home page and look under wireless settings.Somewhere on the kindles configuration you need to enter this code.

Amazon Kindle... | Answered on Mar 10, 2020

From the Manage Your Kindle page, click Manage Your Devices.
Find the Kindle you need to deregister and click it.
Click Deregister.
In the Deregister This Device spring up, click the Deregister button. Snap to see bigger picture.
For more information contact us at kindle customer services Toll-Free number 18447699823.


Amazon Kindle... | Answered on Mar 10, 2020

Go to Menu button
Move to setting
Go on 2nd page
Here you check serial number
For any other query regarding Amazon kindle please contact Kindle support number

Amazon Kindle 2 | Answered on Sep 18, 2019


You can try these steps to solve this problem:

1. Connect Kindle to a different USB.
2. Verify the charge light at the base of the Kindle is on.
3. Restart Kindle by pressing Home > Menu > Settings > Menu and select "Restart."
4. Leave the unit charging for 30 minutes

If the problem persist, contact Kindle for repair options.


Amazon Kindle... | Answered on Aug 29, 2019

You need to contact Amazon Customer Service - 888-280-4331

Amazon Kindle 3G | Answered on Jul 31, 2019

You need to contact Amazon Customer Service - 888-280-4331

Amazon Kindle... | Answered on Jul 31, 2019

Download the manual by clicking on the link below.'s_Guide_English.pdf

Hope this helps.Thankyou!

Amazon Kindle 3G | Answered on Jul 12, 2019

you need to make sure the wi fi connection code is correct. Try to connect something else like a laptop or a mobile phone and see if that works.

Amazon Kindle... | Answered on Jun 19, 2019

Hello Bassett,

If there is no problem in your Kindle then you have to contact the local cellular operator.

They will solve the 3G connectivity problem you are facing.

Amazon Kindle DX | Answered on Apr 02, 2019

You will have to register the new device (your wifes) to your existing kindle account..
You can do this from your menu settings. Turn the kindle on you want to register press the menu button. After you add device you can share books.
If you do not see the register device option in your settings, you will have to access your account online.Hope this helped.

Amazon Kindle 3... | Answered on Mar 18, 2019

screen frozen tried everything no luck

Amazon Kindle... | Answered on Feb 05, 2019

You can download Kindle manuals HERE as PDF files and print them using a PC and printer.

However, the Kindle manual comes as pre-installed eBook on the device... You own one of the finest eBook readers available and want to read its manual printed on paper? :-)

Amazon Kindle... | Answered on Oct 09, 2018

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Amazon Kindle... | Answered on Aug 28, 2018

Welcome to FixYa.

1. Make sure that your Kindle is charged properly.
2. Unplug it from the power source if it is plugged in.
3. Slide and hold the Power switch for 15 secs. then release.
4. Note that the Kindle screen will go blank for about 30 secs. while it restarts.

Thank you for using Fixya. Have a great day.

Amazon Kindle 2 | Answered on Aug 28, 2018

Have you tried logging on to your Amazon account on your friends Kindle and opening the book into their library?

Amazon Kindle... | Answered on Aug 28, 2018

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