Amazon Computers & Internet - Recent Questions, Troubleshooting & Support

You can watch videos on youtube to operate amazon prime video on a smart TV.

Amazon Computers... | Answered on Sep 29, 2020

Hello, Dianne -

If you have received an email or seen an advertisement regarding work from home jobs for Amazon Customer Service, I personally would not trust them.

Instead, you can find listings for legitimate jobs with Amazon through the website.

Go to the home page:

Then move all the way down the page and choose Careers in the Get to Know Us column.

On the Careers page, you will see an option for Remote Career Opportunities. Choose that. You can probably figure out what to do from there.

Amazon Computers... | Answered on Sep 28, 2020

if its bluetooth paired, you have to have alexa enter pairing mode.

Say, "Pair." Alexa lets you know that Echo is ready to pair. Note: To exit Bluetooth pairing mode, say, "Cancel." Open the Bluetooth settings menu on your mobile device, and select your Echo.

Amazon Computers... | Answered on Sep 25, 2020

I read an article which describe the steps of downloading the spotify music without premium.
This means that you needn't pay for the spotify premium and you can transfer to any devices for playing without any limitation

Amazon Computers... | Answered on Sep 15, 2020

Amazon Integrates Wake Word Activation to Alexa Mobile App. Alexa mobile app users won't need to tap the screen to awaken the voice assistant any longer. Amazon announced on Tuesday that the Alexa app on iOS and Android can now be run hands-free, requiring only the standard wake word to activate.Jul 7, 2020

Amazon Computers... | Answered on Jul 16, 2020

Make sure your power adaptor is included with the device.and also check the internet connections

Amazon Computers... | Answered on Jun 11, 2020

Go into ur echo app and 'add device'

Amazon Computers... | Answered on May 12, 2020

Open the Amazon Prime Video app or download it from your living room device's app store. Register your device by selecting "sign in and start watching" to enter your account information directly on your device or choose "register on the Amazonwebsite" to get a 5-6 character code to enter in your account.

Amazon Computers... | Answered on Apr 27, 2020

Contact Amazon support staff. This is not Amazon.

Amazon Computers... | Answered on Apr 09, 2020

ask them for sure,
learn to ask them they can change the rules at any time.
so ask them. only

Amazon Computers... | Answered on Apr 09, 2020

May need to scan tv w the ovr the air switch or contact ur provider

Amazon Computers... | Answered on Feb 24, 2020

This sounds more like an internet issue rather than a tv issue. Is your tv a smart tv or using roku or amazon fire stick. Also..if it is a smart tv... do you have an ethernet plugged into the tv, or only wifi? You may not have a strong enough signal to stream video at your tv source. At times a wifi booster is needed. It IS possible your internet is too slow for reliable video streaming also.

Amazon Computers... | Answered on Feb 14, 2020

amazon computer>?
what is it ? this thing, tell what you have at hand first.
but any the CHARGE lamp (lighter what is that) comes on
and never works, the battery is bad, all things with battery are doomed. in the long run of reality.
batteries have max Entropy,

Amazon Computers... | Answered on Feb 13, 2020

How to use Amazon Alexa App?

Amazon's artificial intelligence-powered voice assistant, Alexa, is spreading like wildfire and we're seeing more and more useful Alexa skills roll out every day. It's in robots, vacuum cleaners, and the thousands of third-party apps that tap Alexa for voice recognition. It's also starting to make its way onto phones. While voice search features were once limited to a few flagship phones, Amazon recently announced the Alexa app has been updated to bring these features to all Android devices.
We're going to start by taking a look at how to use the Alexa app on any smartphone, then on the next page, we'll dig into the extra steps required to get Alexa working as a voice-controlled assistant on the HTC U11 or Huawei Mate 9 and explain what it can and can't do.
How to configure Alexa on your Android or iPhone

You can personalize the way that Alexa works on all of your supported devices (including the U11 or Mate 9) by installing Amazon's dedicated Alexa app via the Google Play Store. You can download the app for iPhone as well in the App Store, however, voice search features are not available; Amazon says it plans to add the feature in the near future.
If you've never used an Alexa-enabled device before, it's worth taking a few minutes to customize things to your liking. Tap the three-line menu icon in the top-left corner of the app to access the following:
§Music, video, and books: Sign into the services you want the Alexa app to use, but note that music services currently don't work on the Huawei Mate 9 and HTC U11.
§Lists: Here's where you'll see items you've added (via voice command) to your Amazon shopping and to-do list from the Alexa app.
§All Skills: Here's where you can browse, enable, and manage the thousands of third-party apps that extend Alexa's functionality. See which ones you've installed by tapping the My skills button in the top-right corner of the screen.
§Smart Home: This menu lets you configure smart home devices you can control with the Alexa app, including smart bulbs, TVs, security cameras, and more. Tap Discover to find and set up new devices, and then organize them into Groups and Scenes to suit your tastes.

You can also tap the three-line menuicon, and select Settings to review your various Alexa-enabled devices, set names for them, locations, time zones, and even choose your preference for temperature and distance measurement units.
While the latest Alexa app update brings voice search capabilities to all Android devices, you still need to press the microphone icon to use the feature. Currently, only the HTC U11, Huawei Mate 9, and Moto X4 allow you to use voice search hands-free.
Alexa on the HTC U11 and Huawei Mate 9
The Mate 9 was the first phone to ship with native Alexa support, but the HTC U11 was first to allow hands-free Alexa commands - you can say, "Alexa," followed by a command even when the phone's screen is off. In many ways, Alexa on the Mate 9 and U11 behaves just like Alexa on Amazon's Echo speakers, but the apps can't do everything the retailer's Echo speakers can do.
How to set up Alexa on the HTC U11
Julian Chokkattu/Digital Trends
Julian Chokkattu/Digital Trends
Ready to install Alexa on the HTC U11? Here's how to get started.
First, check to make sure you have the latest system firmware by tapping Settings > System Update (look for1.13.651.6 or later for the Sprint model and 1.16.617.6 or later for the U.S. unlocked model).
Next, follow these three steps:
1.First, you'll need to download the HTC Alexa app from the Play Store.
2.Open the app and enter your Amazon account credentials (or set up an account if you don't already have one).
3.Accept the prompt to grant the app location access. Then tap Next and Finish.
Once you've finished setting up the HTC Alexa app, you're ready to tailor it to your preferences. Tap on the gear icon to tweak things like the default language (German, British English, or American English) current Amazon account, and to configure Alexa's quick launchoptions.
There are two ways to launch Alexa on the U11:
§Sound trigger launches the Alexa app when you say, "Alexa". You can also tick Enable sound trigger when screen is off to activate Alexa with a voice command even when your phone is locked.
§Edge Sense allows you to trigger Alexa by squeezing and holding the U11's lower edges. You can also head to Settings > Edge Sense and set Alexa to trigger with a short squeeze if you prefer.
How to set up Alexa on the Huawei Mate 9

Setting up Alexa on the Mate 9 is a cinch once you have the latest firmware. To check, tap Settings > System Update (you want version MHA-L29C567B183 or newer).
Next, follow these steps:
1.Open the preinstalled Huawei Alexa app and enter your Amazon account credentials (or set up an account if don't have one).
2.Read and accept the Terms of Service agreement.
The Huawei Alexa app doesn't offer much in the way of customization. But Quick Start lets you launch Alexa by making a gesture with your knuckle on the Mate 9's screen, and the language selector lets you switch between one of three supported languages (German, British English, and English). You'll also see an option to sign in with another Amazon account.
Unfortunately, every time you want to use Alexa on the Mate 9, you have to open the Alexa app. Unlike Apple's Siri on iOS devices, Google Assistant on Android devices, and Alexa on the HTC U11, there isn't a hands-free way to interact with Amazon's assistant on Huawei's phone - you have to open the app and tap on the bright blue microphone icon before you begin talking every time.
What you can and can't do with Alexa on the U11 and Mate 9
In many ways, Alexa on the Mate 9 and HTC U11 feels like a natural extension of Amazon's assistant. The Alexa app can tell the time in any country, deliver a weather report, or provide a daily sports and news summary from NPR, CNN, the Associated Press, and more.
Here are a few example commands that Alexa supports:
§"Alexa, what's the time?"
§"Alexa, flip a coin."
§"Alexa, 10 dollars to pounds."
§"Alexa, 15 times 32."
§"Alexa, how's the weather outside today?"
§"Alexa, set a timer [X] minutes."
§"Alexa, add milk to my shopping list."
§"Alexa, what's on my calendar?"
§"Alexa, start a seven-minute workout."
§"Alexa, tell a bedtime story to [your child's name here]."
The Alexa app is fully compatible with Amazon's Kindle and Audible services. If you ask it, "Alexa, read my Kindle book," you'll hear an audiobook recording (or text-to-speech transcription) of the most recent addition to your Amazon library. Asking, "Alexa, read my audiobook" prompts the assistant to start or resume any audiobook you've purchased from Audible. And you can, as you might expect, play different titles, skip and restart chapters, or go back to specific chapters.
The Alexa app can also control smart home devices and connected cars. If you have a Philips Hue or Samsung SmartThings devices, for example, you can tell Alexa to switch on lights, change TV channels, and more. Hyundai's Blue Link platform lets you remotely start vehicles, change the interior temperature, and turn on the horn. (Here's a list of all the supported Internet of Things devices for Alexa.)
Alexa is tightly integrated with Amazon's shopping platform. You can place an order for anything on Amazon Prime, including Amazon Fresh groceries, Amazon Prime Pantry non-perishables, and Amazon Prime Now 2-hour delivery items. You can say, "Alexa where's my stuff?" to get tracking information on packages, and take advantage of the Alexa-exclusive deals that run throughout the year.
With the Alexa app, you get access to Amazon's collection of skills, or apps, that tap the assistant's voice recognition. Particularly useful ones include the My Chef app, which can read recipes, send shopping lists, and track expiration dates. Uber and Lyft's apps can summon rides to your approximate location; Fitbit's app can tell you how many steps you've taken; the Capital One app details your bank balance; and apps from Dominos, Pizza Hut, and Grubhub allow you to get food delivered.
Update: Story updated to reflect new voice search feature in Android app.

Amazon Computers... | Answered on Jan 31, 2020

Humans think these devices are helpful and saving them time. But jus makes them more not part of civilization and very lazy.

Amazon Computers... | Answered on Jan 28, 2020

There are Many People in the 21st Century are Wanting Some Difference Things Who Change their Life. The Amazon Echo Dot is one of those things Who Change the Human Life through the Voice Search. It is the Product of Amazon that is Coming in the Market to Make the Human Life Perfect. Amazon Echo Dot is a Speaker that is Used in Amazon Alexa. After Purchasing the Echo Dot, Many Peoples are Doesn't Know to Setup Amazon Alexa so For It You Have to Visit Our Official Website.

Amazon Computers... | Answered on Jan 22, 2020

its very easy. its the same as getting the wifi username from your wifi at home. do you want it on your phone?

Amazon Computers... | Answered on Dec 07, 2019

Not finding what you are looking for?
Amazon Logo

Family Lines

1,383 questions posted

Ask a Question

Usually answered in minutes!

Top Amazon Computers & Internet Experts

Tom Chichester

Level 3 Expert

58723 Answers

Steve P
Steve P

Level 3 Expert

3712 Answers

Bill Boyd

Level 3 Expert

53816 Answers

Are you an Amazon Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides