Amazon Logo

Amazon Recent Questions, Troubleshooting Help & Support

Do you work here? Claim your company

  • 126 Products
  • 6K Answers

if its bluetooth paired, you have to have alexa enter pairing mode.

Say, "Pair." Alexa lets you know that Echo is ready to pair. Note: To exit Bluetooth pairing mode, say, "Cancel." Open the Bluetooth settings menu on your mobile device, and select your Echo.

Amazon Computers... | Answered on Sep 25, 2020

You may have to reset it to factory settings. Never break optimization process. It may take a while if there is many apps installed

Amazon Tablets &... | Answered on Sep 20, 2020

Please check out this link on how to fix the charging port on Amazon fire tablet:

Hope this will help.

Amazon Tablets &... | Answered on Sep 18, 2020

I read an article which describe the steps of downloading the spotify music without premium.
This means that you needn't pay for the spotify premium and you can transfer to any devices for playing without any limitation

Amazon Computers... | Answered on Sep 15, 2020

no fixya will not contact you as the mistake has nothing to do with us

Amazon Kindle... | Answered on Sep 07, 2020

Im sure you would have typed wrong password. please make sure you have correct password typed.


Amazon Kindle... | Answered on Sep 03, 2020

This is the one of the most common issue in the Kindle Device. You can contact the Kindle Support Kindle Technical Support Registration 877 690 9305

Amazon Kindle... | Answered on Aug 24, 2020

Time to buy an iPad Mini. Even the maker doesn't know how to fix it and shortened the warranty on purpose to cover up the issue of replacing them.

Has Your Kindle Fire Tablet Flipped/Reversed Its Screen ... > 2016/05/31 > has-your-kindle-fire-tablet-flip...
May 31, 2016 - Text and layout backwards and upside down. straight out of the box. The screen flickers as well, so the underlying problem might be more than ...

Amazon Tablets &... | Answered on Aug 08, 2020

Amazon Integrates Wake Word Activation to Alexa Mobile App. Alexa mobile app users won't need to tap the screen to awaken the voice assistant any longer. Amazon announced on Tuesday that the Alexa app on iOS and Android can now be run hands-free, requiring only the standard wake word to activate.Jul 7, 2020

Amazon Computers... | Answered on Jul 16, 2020

Your kindle has a sim card installed for 3G (lifetime licence paid by amazon and paid for on purchase price on the unit) but that is not related to the wi-fi function on your kindle. Your wi-fi service needs to be logged in to with the same password as you use to log any computer on to your router when at home or whatever wi-fi password is required when elsewhere (e.g a bus, train or restaurant).

Amazon Kindle... | Answered on Jul 03, 2020

If the battery isn't too far gone, here's how to revive it: Plug the device into the Kindle A/C adapter (not your computer) and let it charge for a few hours. If you still see the same Critical Battery screen after charging, unplug the USB cord, then hold the power slide to the right for at least 20 seconds

For any help or query visit us: Kindle Support

Amazon Kindle | Answered on Jun 24, 2020

Just follow these steps:
1.On the lock screen, swipe from the right side edge of the screen.
2.Enter an incorrect password or PIN (at least characters in length) five times.
3.Tap Reset to reset your device to factory defaults.

For any help or support visit us: Kindle Support

Amazon Kindle | Answered on Jun 24, 2020

Just follow these steps To register your Kindle:
1.From Home, tap the Menu icon, and then tap Settings.
2.Tap My account.
3.Choose the Amazon account you want to use on your Kindle: If you already have an Amazon account: Tap this option. Enter your Amazon account information. Tap Register.

For any help or support visit us: Kindle Support

Amazon Kindle | Answered on Jun 24, 2020


Just follow these steps to fix this issues:
    1.Press and hold, or slide and hold, the Power button for a full 40 seconds, even after the screen goes blank, then let go.
    2.Press or slide the power button to restart if the device does not start up again on its own.
    3.Let the device charge for 30 minutes, unplug it, and then try to restart again.

    For any help or query visit us: Kindle Fire Support

Amazon Kindle | Answered on Jun 24, 2020

Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Popular Products

Top Amazon Experts

Tom Chichester

Level 3 Expert

57411 Answers

ray gallant

Level 3 Expert

69278 Answers


Level 3 Expert

85239 Answers

Are you an Amazon Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides