Altec Lansing Audio Players & Recorders - Recent Questions, Troubleshooting & Support

Altec Lansing would be a possible source.

Altec Lansing... | Answered on Nov 30, 2019

Try to check if the wiring connection inside the right speaker is still active.

Altec Lansing... | Answered on Nov 13, 2019

Hi Dan Bushey, I'm glad you found a solution, what does not close me is that Altec Lansing, which needs a DC 18volts and 650mA power supply, works with a source that delivers 9 volts and 19KW (???)
Maybe it will be 19 volts and 1.9 Amp?
Comment please
Greetings Franco Dosil

Hola Dan Bushey, me alegra que hayas encontrado una solucion, lo que no me cierra es que Altec Lansing, que necesita una alimentacion de DC 18volts y 650mA, funcione con una fuente que te entrega 9 volts y 19KW(???)
Tal vez sera 19 volts y 1,9 Amp?
Comenta por favor
Saludos Franco Dosil

Altec Lansing... | Answered on Oct 14, 2019

The problem I have found is the contact glue between the back panel and circuit board inside the sub woofer. The glue becomes conductive after some time (2 years..!!) and needs to be scraped away from across tracks, you can tell the problem areas as the glue is pale yellow but goes brown and conductive over time. Good luck.

Altec Lansing... | Answered on Oct 07, 2019

It is not the power adapter that is at fault. It is the soldering on the circuit board underneath the plastic behind the power adapter. I put together an album of pictures detailing what you need to do if you don't want to cut any wires or buy a new coax adapter or disassemble the unit from the front end. There wasn't a detailed guide available anywhere so I hope this helps all of you with your problems.
I went into this blindly and have never soldered anything in my life. Repairing the iMT800 was a success and inspired me to continue on my electronics curiosity. All you will need is a soldering iron, solder, dremel, super glue and some type sealant to patch the hole you're going to need to make.

Here is the guide:

It functions as normal: charging the phone, plays very loud, etc.
For what it's worth: I won't be buying anymore altec lansing products and will share my experience with the customer service department (non-existent) with everyone that notices my new scar on my iMT800.

Altec Lansing... | Answered on Jul 28, 2019

And you are sure you are putting in the battery correct?
Sure nothing else is defect.
If the apparatus should have a fuse, replaceable by the user, it would be in the manual.
Most portable devices, working wit a battery, do have a protection with a diode, so if a battery is connected the wrong way around it will short cut the battery, and keeping the voltage in the apparatus at zero.

Altec Lansing... | Answered on Jun 28, 2019

Https:// shows several online oissibilities.

walmart, bestbuy, ebay, and some battery sale web sites. Hard to tell from a picture.

Altec Lansing... | Answered on Jun 05, 2019

Hello Vijay, to connect your TV with SPDIF audio output to your Altec Lansing FX5051, you must intersperse a digital audio to audio converter with RCA outputs or 3.5 mm jack output
This device has digital input, for fiber optic or coaxial, output has two RCA connectors and can also come with a 3.5 mm connector as headphone output
I send you converter links, so you know what I'm talking about
I hope you serve my comment
Greetings Franco Dosil

Hola Vijay, para conectar tu TV con salida de audio SPDIF a tu Altec Lansing FX5051, deber?s intercalar un conversor de audio digital a audio con salidas RCA o con salida de jack 3,5 mm
Este dispositivo tiene entrada digital, para fibra ?ptica o coaxial, a la salida cuenta con dos conectores RCA y puede venir tambi?n con un conector de 3,5 mm como salida de auriculares
Te env?o links del conversor, para que sepas de que te estoy hablando
Espero te sirva mi comentario
Saludos Franco Dosil

Amazon com SANOXY Analog to Digital Audio Converter Adapter Home Audio...

Altec Lansing... | Answered on May 16, 2019

The truth is that inbound marketing is a technique commonly used to attract more traffic to web pages and above all to be more successful on the Internet.

Altec Lansing... | Answered on May 13, 2019

Hi Michael, ask, have you allowed the battery to charge properly?
Leave it plugged in, for the term of 12 hours, you would have to have a light that indicates charging status
Then use it, until again it runs out of battery, again leave it 12 hours charging and should, work well
Take the tests and comment
If you can not make it work well, you should have the option to change the product, if it is new, in the store where you bought it
I hope it works properly
Greetings Franco Dosil

Altec Lansing... | Answered on May 12, 2019

Hello, I sent you the installation manual link of your Altec Lansing
I hope you can solve your concern
Greetings Franco Dosil

Hola, te envio el link de manual de instalacion de tu Altec Lansing
Espero puedas resolver tu inquietud
Saludos Franco Dosil

Altec Lansing... | Answered on May 01, 2019

First, there is NO screen on the boom box.
The issue is with whatever you have the speakers connected to.

Altec Lansing... | Answered on Apr 15, 2019

I had a set of Altec Lansing that hissed when they were turned off. I wrote to the company and they offered no help, just said take them back. They were ordered specially for me, so I didn't feel good about doing that. I packaged them back in the box and gave them to a Christmas charity. I think whoever designs Altec Lansing speakers is deaf, or they have no concept of how to switch items fully off.

I now have Bowers and Wilkins MM1 on my computer and they are fantastic

As is the bowers and Wilkins T7 which I also have


Altec Lansing... | Answered on Apr 03, 2019

yes, please mail me on [email protected]

Altec Lansing... | Answered on Mar 15, 2019

Oh, my goodness.  I have the exact same problem, and it just happened to me today as well, same model.  The fifth prong got bent in while I was trying to plug it back in after diagnosing a different issue (speaker volume would randomly jump up and down regardless of audio source).
It looks like a PS/2 style connector with one of the top pins missing, so I thought about taking an old PS/2 plug and grafting it on after breaking off one of those pins, but the center plastic block on the PS/2 connector is unfortunately keyed differently than the speaker plug (it's lower down on the PS/2 plug).

Altec Lansing... | Answered on Mar 06, 2019

Not finding what you are looking for?
Altec Lansing Logo

2,128 questions posted

Ask a Question

Usually answered in minutes!

Top Altec Lansing Audio Players & Recorders Experts

The Knight
The Knight

Level 3 Expert

76237 Answers

Sharps s

Level 2 Expert

43 Answers


Level 3 Expert

13434 Answers

Are you an Altec Lansing Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides