Altec Lansing Audio Players & Recorders - Recent Questions, Troubleshooting & Support


The antenna uses a standard 3.5mm jack, so if you get a male to male or female cable of a suitable length (a 1-2 meter or 3-6 foot; longer better?), it will likely work just fine. I'm not sure if it has to be stereo or mono, but I suspect that both would be fine. I would even be willing to bet that if you have an old pair of wired earbuds or cheap headphones with that diameter jack it would work, too. It just wouldn't be as attractive. But, it would do in a pinch! ;)EDIT: I just realized that some cables might have a shielded jacket, so if you find the absolute cheapest cable, it likely won't have something like that.

Altec Lansing... • Answered on Mar 04, 2021


A constant low hum is a sign of a power supply issue. You need to check the capacitors that filter the ripple current and you need to check the diodes that convert ac to dc

Altec Lansing... • Answered on Feb 26, 2021


Altec Lansing used to be good, but not any more. I had one that buzzed even when switched off. As it was in my bedroom, I put it all back in the box like new and gave it to a Christmas present drive for underprivileged children. The speaker with the controls goes on the right. Here is the installation manual https://www.manualslib.com/manual/365956/Altec-Lansing-Vs2621.html Windows should find the driver, but here https://www.driverguide.com/driver/company/Altec_Lansing/index.html and here https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware-winpc/altec-lansing-vs-2621-speaker-compatibility/7a59abe5-2cd2-45fe-94eb-e2075508b466 Or contact direct via Support https://alteclansing.com/product-category/all-speakers/ ..

Altec Lansing... • Answered on Feb 06, 2021


Could be a failing power supply

Altec Lansing... • Answered on Oct 29, 2020


I have the same problem I tested the power volume controller with in my friend sub-woofer and same issue, is not the sub-woofer neither the speaker, is the power volume controller definitively.

Altec Lansing... • Answered on Oct 28, 2020


I have the same Issue, I love the system i don want to throw away

Altec Lansing... • Answered on Oct 28, 2020


I Have the same issue, Power controller turn On-Off flicker, if turn On does not turn Off, when is Off does not turn On

Altec Lansing... • Answered on Oct 28, 2020


Hi Michael, ask, have you allowed the battery to charge properly? Leave it plugged in, for the term of 12 hours, you would have to have a light that indicates charging status Then use it, until again it runs out of battery, again leave it 12 hours charging and should, work well Take the tests and comment If you can not make it work well, you should have the option to change the product, if it is new, in the store where you bought it I hope it works properly Greetings Franco Dosil https://fccid.io/2AE6GALP-XP850/User-Manual/user-manual-4144324.pdf

Altec Lansing... • Answered on Oct 05, 2020


Most likely be component failure on the circuit board. If so inclined, open the unit and see if there are burnt/discolored resistors. Hopefully you have a warranty and can have the unit replaced

Altec Lansing... • Answered on Sep 18, 2020


My inMotion will work with batteries installed but not with the Ipod charger connected to the speakers via the ipod cable. But do not know if the batteries will run down.

Altec Lansing... • Answered on Jun 23, 2020


First, there is NO screen on the boom box. The issue is with whatever you have the speakers connected to.

Altec Lansing... • Answered on Apr 02, 2020


https://www.youtube.com/watch?v=RJOjRjX77x8

Altec Lansing... • Answered on Mar 28, 2020


You can buy it online anywhere ebay/Amazon or according to me Aliexpress Homepage as biggest and cheapest worldwide suplier. Yust type the correct name into the searchbox and thats it

Altec Lansing... • Answered on Mar 27, 2020


There is no way to open the satellite speaker without destroying it. I tried and found that the whole thing was glued together. Mine is now destroyed

Altec Lansing... • Answered on Mar 18, 2020

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