Achiever Office Equipment & Supplies - Recent Questions, Troubleshooting & Support

We are going to purchase a new shredder. Changing the fuse did not work.

Achiever CCS5000... | Answered on Dec 07, 2016

possibly thru the manufacturer but many do not offer replacement gears .

Achiever CCS5000... | Answered on Oct 19, 2016

Cleaned the sensors with warm water and Q Tips. Works fine now..

For Staples shredder model #SPL-826X.


Achiever SCS-6... | Answered on Sep 25, 2016

I replaced mine with a 4 amp 250 volt 5mm dia. x 20mm long Slow Blow Glass Fuse - equivalent to what i took out.

Achiever CCS5000... | Answered on Aug 29, 2016

I could take a photo of the belt layout on my unit for you and paste it here. I'm still looking for help with the paper sensor on mine, which seems dead. I'm not sure how it is supposed to work, but it looks like perhaps it's a photo diode and a sensor that might trigger the relay when paper interrupts the light path. I can see two pairs of wires leading to something on each side of the paper path. Any ideas how it works?

Achiever CCS5000... | Answered on Apr 05, 2016

These are the guys who should help; try them first for troubleshooting and spares and dealer locations. they don't have anything online with any details more than sales literature. Hope this helps - please ask again if no luck :)

Achiever CCS5000... | Answered on Aug 04, 2015

unplug it & flip it upside down. there are 4 bolts,1 in each corner. remove them & turn it back right side up & carefully pull the top off. there will be a few wires attaching the board in the top to the bottom 2 of them should have quick connects that you can remove. now you should be able to see what is caught. if you can't get it out without powering up, hook the 2 quick connects back together & turn it on with the switch. by rocking it back & forth it should be able to come out. a pair of needlenose pliers might help & keep fingers out of machine. hope this helps ya. i love this shredder

Achiever CCS5000... | Answered on Feb 18, 2015

I had the same problem. I super-glued the pieces togeter and allowed them to dry completely (over night). Then I super-glued two strips of plastic perpendicular to the original brake and allowed to dry completely. It has worked for several years without difficulty. I was unable to find the broken part. However, if I had a plastic injection moulder, I would make them and sell them for $20 each; free postage.
Good Luck

Achiever CCS5000... | Answered on Dec 10, 2014

It's simple. The switch should have 2terminals . The wire that goes to the plug gets connected to one terminal and the wire that goes to the motor goes to the other

Achiever Office... | Answered on Sep 25, 2014

Shredders have a manual switch for reverse..... if you have tried this, then there could be a possibility that the switch has dust of paper in it and the contacts not making contact for the reverse cycle... or the switch is faulty. If you have any electrical knowledge, you can do a test with an ohm meter for continuity in the reverse mode.... or remove the switch and blow it out with an air compressor. If you mess with electrical, ALWAYS REMEMBER TO UNPLUG THE SHREDDER!!!
Good luck.........

Achiever CCS5000... | Answered on Jul 15, 2014

Maybe the door switch is bad or the part on the door that activates it is broken off or otherwise misaligned or missing.

Achiever SCS-6... | Answered on Jun 24, 2014

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