Battery needs to be replaced in eletrolux pronto 2 in 1 stick vacum,can i order one

If the hand held is working correctly (By itself) try pulling up a little bit on the 4 metal connection tabs on the wand. The connection tabs were not making a proper connection on my unit.

When opening the pronto, make sure that you check close to the motor for more cells, depending on the model and voltage you may have a few more away from the ones in the handle...
Mine has 6 cells, 4 in the handle and 2 on the sides of the motor. I'm not certain, but I don't believe there is a model with only 4 cells. Replacing only a few cells would help, but isn't a long term fix

You can get new battery from amazon. Take a look here Replacement Battery Pack for Electrolux Ergorapido 2 in 1 Stick and... , that was cheapest (with good reviews). I hope this was helpful. cheers

Let me say this; The battery replacement for the Electrolux is not a owner level replacement procedure. However, you can replace the 4 original EMX1600sS batteries . The battery model is Tenergy 2/3A Size Rechargeable Battery 1.2V 1600mAh NiMH W/ Tabs Those are a little smaller than the originals but with the same capacity of 1600mAh and can be easily found in the web. Anything under those specs should work. These types of battery's will cost about $15.00 on the web. The battery's are in the hand held unit bottom or back side area, you access them by taking out all the screws in the back side of the hand unit.

you may not need batteries just a new charging plug. if the batteries are damaged all you need to do is replace the handheld part of the pronto, this is where the batteries are located.

The battery replacement for the PRONTO is not a consumer level maintenance procedure.
However, I just replaced the 4 original EMX1600sS batteries by anotther model with the same specs and my PRONTO is working fine now. The battery model is
Tenergy 2/3A Size Rechargeable Battery 1.2V 1600mAh NiMH W/ Tabs
Those are a little smaller than the originals but with the same capacity of 1600mAh and can be easily found in the web.
There are other similar models available that could be used but have in mind the limitations for the dimensions and capacity in mAh.
The dimensions of the original cylindrical batteries are aprox. 33 mm (1 1/4") X 22mm (7/8").
Anything under those specs should work.
Good luck.

No but there was a recall on the battries, so try calling electrolux usa and they should replace it for free.

So what's your question?

www.totalvac.com/Electrolux
vacuums24x7.com/ElectroluxParts

This battery works perfect too (for your model), take a look on amazon: Amazon com tenergy 2 3a 1600mah nimh. Cheers