Question about Sony Handycam DCR-TRV38 Mini DV Digital Camcorder

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Please help me. XP won't recognize my camcorder at all.

I am unable to get Windows XP to recognize my camcorder at all through firewire. When I plug in my Sony DCR-TRV38 and turn it to VCR to try and capture, absolutely nothing happens. There is no change in device manager at all. I have replaced the firewire card and the firewire cable, and still no change. Any suggestions you have are greatly appreciated. Thank you very much.

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Anonymous

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I found that going to the microsoft web site to be very helpful. http://www.microsoft.com/windowsxp/using/moviemaker/getstarted/cameratopc... or follow the trail: Using Windows XP>Movies>Movie Maker for Beginners. I am a novice at this and the Microsoft website is almost as good as having a "Windows XP for Dummies" manual.

Posted on Sep 13, 2005

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I'm no computer expert, but I do have some knowledge of camcorders, and I have experienced the same problem you have with a new XP computer not recognizing my camcorder at all. Unfortunately, this is a widespread problem in camcorder land...and the topic of the most extensive community forum thread I have ever seen. It's on Dell's site...look for the thread in the video editing subsection called, "Problem Recognizing DV camcorder via IEEE..." What you'll find is that this plagues many owners of virtually all kinds of camcorders, and has proved immune to solution--and the guys in that thread seem to have tried everything. The last time I checked they seemed to have settled on some kind of problem inherent in XP...but there was no conclusive proof.

Posted on Sep 13, 2005

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You need that latest BIOS and MOTHERBOARD DRIVERS or else it just may not work. You can disconnect from the internet and uninstall Zone Alarm to see if that's it. I'm running into that too often as well as the BIOS/Motherboard driver issue. Yes, it is odd about DV-IN. Check the manual again.

Posted on Sep 13, 2005

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