I can't turn on my camera anymore. The batteries won't even charge and the camera won't run on AC power. Also the zoom lense inside rocks back and forth when I move the camera. Both problems occured at the same time. Any help?
Thanks a lot.
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First, check that the camera switch is in the off (charging) position.
If this is OK, Check the battery output connections for voltage: use a multimeter.
To check the charger, put a load resistor across the output terminals (about 1000 ti 2000 ohms) and again, using a multimeter, check there is a charging voltage. Alternatively, if the camera operates OK with the charger attached and switched on the charger is OK, AND, the problem is then in the charging circuit from camera to battery. If the battery checks OK as in the beginning, then you will need a Sony repair man who needs to know all the results from your testing above.
Maybe you need a new battery: if does it turn on when is plugged only the battery and it will stay on for only a bit or when you try to record it turns off the problem is only of the exhausted battery.
You do not need a battery to run the camcorder off ac power supply. It is one or the other. The only time that both will be used is when you are charging the battery on the camcorder with the power off.
My guess is that with the age of the battery it isn't able to hold a charge anymore which means you'll need to purchase a new battery. Your best bet for that will be to go through Sony or the website Dr. Battery.
In many cases I found DC Jack defective in this model and resulted does not charge battery through ac charger nor power up directly with ac charger.
I would suggest to check ac charger and battery on similar model Sony camcorder and I think your camcorder has DC jack problem thats why camera is not getting power from ac charger.
I think AC power charger of your camera got defective first and later on battery lost its charge so no power for camera now to power up. Try to borrow same charged battery from friend. neighbors etc and test your camera. If camera power up, it is sure that charger has gone and you need new one. let me know in that case to guide you further.