Repair a digital picture frame - Westinghouse DPF-1411 Digital Picture Frame

Arif, did you get a response for this or have found a solution? I'm in the same situation, and wish to fix the frame also. Thanks heaps!

1 utf-8 0 false false false MicrosoftInternetExplorer4 I highly advise not to forcedly take it out of the frame as it may damage some parts of the frame.

Your frame will be repaired per warranty guidelines. A product is warranted for 1 year from the date-of-purchase. For an In-Warranty repair, a “Proof-of-Purchase” is required. If the repair center finds any customer induced damaged, the warranty will be voided and you will receive a notification from the repair center in such cases.

Process the repair at www.kodak.com/go/itg

OoW. repair of 48,44

Contact KODAK:
http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490

I also have this problem the frame won't move beyond the Settings menu. I have reset it and that does not do anything. I have hardly used the frame but it is now out of guarantee so I don't want to have to pay to repair it either.

OoW. repair
Price: 48,44 Pounds

Contact KODAK:
http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490

My photo frame comes on but the blue light on the side flashes when it stops it says Please wait on the frame and doesn't come of that :(
Anybody know how to fix it??
Thanks

I think you have no option but to have your frame repaired by kodak, you can contact their support line at 1 800 235 6325 use ext. 14

The firmware of your digital picture frame needs to be updated but since you can't do anything because after a few seconds the frame will shut down it needs to be send for repair. To process repair visit www,kodak.com/go/itg. Follow the troubleshooting guide page and at the end of the troubleshooting guide you will be able to fill up a form to send frame for repair.

try these troubleshooting steps:

1. Turn the frame off.
2. Unplug the power cable from the wall outlet.
3. Remove any memory card or flash disk from the frame.
4. Connect the power cable directly to a wall outlet.
5. Turn the frame on.
6. Use a paper clip to press the button inside the pinhole on the back of the frame.

If after trying the above steps and the frame still have the same problem, then we need
to send the frame in for a repair as per warranty guidelines.

Your frame will be repaired per warranty guidelines. A product is warranted for 1 year from the date-of-purchase. For an In-Warranty repair, a “Proof-of-Purchase” is required. If the repair center finds any customer induced damaged, the warranty will be voided and you will receive a notification from the repair center in such cases.

Process the repair at www.kodak.com/go/itg

try these troubleshooting steps:

1. Turn the frame off.
2. Unplug the power cable from the wall outlet.
3. Remove any memory card or flash disk from the frame.
4. Connect the power cable directly to a wall outlet.
5. Turn the frame on.
6. Use a paper clip to press the button inside the pinhole on the back of the frame.

If after trying the above steps and the frame still have the same problem, then we need
to send the frame in for a repair as per warranty guidelines.

Your frame will be repaired per warranty guidelines. A product is warranted for 1 year from the date-of-purchase. For an In-Warranty repair, a “Proof-of-Purchase” is required. If the repair center finds any customer induced damaged, the warranty will be voided and you will receive a notification from the repair center in such cases.

Process the repair at www.kodak.com/go/itg