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My dehumidifier has stopped running all of a sudden. it has CH on the panel..what does this mean??

Posted by nakai_peters on

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D. Floyd Kolb

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Hi,

Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

Posted on Aug 13, 2011

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1 Related Answer

Johh Coffey

  • 4 Answers

SOURCE: Stopped Running - Control Panel CH 01

All, I had this same problem as well. I called the LG Support Line and they told me the unit needed to be serviced. I went through the motions of getting the service providers and what have you, but I wasn't going to go through with it because the closes service provider was a 45 minute drive. I posted how disappointed I was because I had only had the unit for a year, but could not find my earlier post.

Anyay, I am glad I went through the motions, because a few days later LG called and told me they would be shipping me a refurbished replacement. Wow. That was a treat. They shipped me a refurbished unit and had me send the old one back. I did not have to pay a dime. The sent me the Fedex shipping label via email and I called Fedex and they came by and picked it up.

I cannot remember if I had registered the unit when I initially purchased it. Sometimes I won't do that because it seems only to serve as a license to sell me stuff. They took down all my contact information and sent me the unit so I don't know. I would simply encourage everyone with the CH 01 error code to give LG a call via the support number from their website at lgappliances.com. Good luck!

Posted on Sep 28, 2009

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Hi,

Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

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I believe it is a water tank code. Re-seat the tank, unplug wait 15 seconds and replug the power cord and see if this resolves the error.

Background relating to other possibilities.
When the water bucket reaches its capacity, the bucket switch opens to shut off the dehumidifier. If the bucket switch fails while it is open, it will prevent the dehumidifier from running. To determine if the bucket switch is defective, use a multimeter to test it for continuity. If the bucket switch does not have continuity, replace it.

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I have a Comfortaire BHD501 dehumidifier. A couple weeks ago I noticed ice building up on top of the unit,so I unplugged it to defrost. I plugged it back in and it worked until I noticed the "CH" "01" code. It would run a few seconds then shut off with that code showing. I took off the front of the unit and noticed rust on some of the metal parts. Then I took the cover off the circuit board for the front read out. I noticed corrosion on some of the solder points. When I looked closer at the plastic cover for the circuit board I noticed a small burn mark. The water from the melting ice must have run behind the cover and shorted out the circuitboard. At this point I don't know if new boards are available.

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I had the same problem, and I wound up calling LG's customer support line. The rep I spoke with says that the "CH" code means that the internal thermostat is not able to accurately read the air temperature, and the unit will require servicing.

She gave me a couple of numbers for local folks, and I'll call them in the next day or so, but I'm thinking that this may not be worth the repair, unless it's pretty cheap: I bought the unit for under $100 less than 9 months ago, and I'm not eager to shell out a bunch of money to get it repaired.

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Stopped Running - Control Panel CH 01


All, I had this same problem as well. I called the LG Support Line and they told me the unit needed to be serviced. I went through the motions of getting the service providers and what have you, but I wasn't going to go through with it because the closes service provider was a 45 minute drive. I posted how disappointed I was because I had only had the unit for a year, but could not find my earlier post.

Anyay, I am glad I went through the motions, because a few days later LG called and told me they would be shipping me a refurbished replacement. Wow. That was a treat. They shipped me a refurbished unit and had me send the old one back. I did not have to pay a dime. The sent me the Fedex shipping label via email and I called Fedex and they came by and picked it up.

I cannot remember if I had registered the unit when I initially purchased it. Sometimes I won't do that because it seems only to serve as a license to sell me stuff. They took down all my contact information and sent me the unit so I don't know. I would simply encourage everyone with the CH 01 error code to give LG a call via the support number from their website at lgappliances.com. Good luck!

Jul 22, 2008 | LG Dehumidifiers

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