Question about Invacare Supply Group Invacare Pronto M51 Power Wheelchair - Blue - Power wheelchair

1 Answer

TDX SP; the screen reported 'the following is missing' and showed a picture of the chair. It said to reset, which then brought up a message saying 'ctl not connected'.

Posted by lisa118 on


1 Answer

Michael Vincent Cruz

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 868 Answers

Seems the Control Panel is not connected properly on the unit or may have gone lose check the control panel cable connection on the unit.
Make sure that when check the connection it is turned OFF and not plugged in or charging to avoid any short or shock.
See below for info on how to check the control panel connection,
TDX SP; the screen reported - mvincentc_52.jpg

See picture below to check the controller connection form the battery.
If the issues till exist then probably the controller program is corrupted or may need reprogramming on the unit.
The reprogramming can only be done by a service technician of Invacare for the reprogramming of the controller if you still have the Manual supplied with the wheel chair it should have the info ther and number to call, if ever the connection is not the issue.
I hope this helps.
Have a nice day,

Posted on Aug 04, 2011


Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Invacare TDX SP. how can I be sure it's charging? Should there be lighted indicator on control screen?

Not a specific charge light but the battery level lights should blink. If you have no lights that turn on on the joystick when you turn the joystick on then the chair is not charging, Do any lights turn on when you plug the charger into the chair then into the wall?

Feb 06, 2018 | Invacare Health & Beauty

1 Answer

My invacare tdx sp keeps flashing 5 error code it left wheel lock what is common reason for 5 flash

hi, Normally means the brake is in freewheel mode, you need to move the lever so it's in Drive mode then turn the chair back on ..


Sep 20, 2017 | Invacare Health & Beauty

1 Answer

My tdxsp wheelchair will not power off

This should help you: Invacare,s TDX - SP power wheelchair - YouTube

Sep 26, 2015 | Health & Beauty

1 Answer

Looking for reset button oN TDX SD power wheel chair

Hello, Invacare does not have Reset Buttons on the power for the batteries. They only use fuses. Now if the joystick has a display and it says to press a reset button and it did not used to say that then the programming has be lost or changed by the rain or battery power. You will need to have someone with an Invacare Programmer reprogram the chair or a reset switch can be purchased that will plug into the joystick and allow you to get pass the Press Reset command on the joystick.

Jun 14, 2015 | Drive Health & Beauty

1 Answer

Where is the reset button on this wheelchair

It sounds like the joystick has defaulted back to some other programming. A Reset Switch is a switch that plugs into one of the Mono ports on the joystick. You will need to either have the chair reprogrammed by a service/dealer of power chairs or purchase a reset switch (sometimes called a momentary switch) to plug in to the joystick. The Reset switch has a long wire with the proper plug on it. There are many different types and prices for one of those so getting the chair reprogrammed may be easier.

Feb 07, 2015 | Invacare Health & Beauty

1 Answer

Troubleshooting an invacare tdx sp electric wheelchair

Behind the drive wheels is a selenoid that has a flip up for "PUSH" and flip down for "DRIVE", make sure they are both in "DRIVE". That's what worked for me.

Oct 13, 2012 | Invacare Health & Beauty

1 Answer

Invacare TDX SR

I live in Sonora, Ca. and am looking for a place to get my TDX SP chair fixed. It need some new leg rest that don't kill my legs 5 mins after I set down. Something on the back of my chair is broken where it attaches to my back plate. and a few more things. I tried a place in Modesto, CA and they stink!!! Over charged me, asked for the money upfront before my inc. had a chance to make good on it, and then it took them 6 full months to refund my money that was over the copay I have to pay with my blue cross inc. Please tell me a place I can get some work done, my chair cost over $6,000 and It has served me will, but I need to take care of it.

Jan 23, 2012 | Invacare Pronto M51 Power Wheelchair

2 Answers

We are getting the following error message when we turn on power. "Functional problem within the Copier. Please call service and report the service code SC552". Ricoh Copier Model MP5001

That is a fuser under heat condition.
Try this. May take a couple of times to clear.
Press the in this order. Clear all ( yellow button) then press 107, then press and hold the red stop button until the screen changes to show a screen that says. Copy SP ,,, Print SP etc.
Press Copy SP, when the screen changes, shut the main power off then back on.
If that doesnt work then repeat the clear all 107 stop and enter Copy SP again, Then scroll down to the 5 tab. press it, scroll to 810 and preform that reset.
If that doesnt fix the problem, then most likely the thermistors and over heat thermostats will need to be replaced.

Jan 29, 2011 | Ricoh Office Equipment & Supplies

1 Answer

Message on storm model tdx 3 joystick is ''E 15 M1 power stage faulty''

J I am not familiar enough with the TDX to give you an answer but you can contact Invacare Tech support @ 1-800-333-6900 ask for chair tech suport and explain your problem Hope this helps

Sep 27, 2010 | Invacare Health & Beauty

1 Answer

I have a storm tdx3. I charged it all night last night and this morning when I turned it on, the lcd displayed that it was missing the following: then has a picture of the seat. And at the bottom it says...

Wiring has come unplugged or cut or a module has failed.
If you did not use a reset switch before it broke you do not have one on the chair. You will need to call a Invacare dealer to diagnose the chair. At minimum they should be able to get the chair driving as long as they have a hand held programmer or a reset switch to work around the problem every time you turn the chair on.

Dec 26, 2017 | Invacare Health & Beauty

Not finding what you are looking for?

Open Questions:

See all Invacare Supply Group Invacare Pronto M51 Power Questions

Invacare Supply Group Invacare Pronto M51 Power Wheelchair - Blue - Power wheelchair Logo

Related Topics:

229 people viewed this question

Ask a Question

Usually answered in minutes!

Top Invacare Supply Group Health & Beauty Experts

Rob Hill
Rob Hill

Level 3 Expert

1414 Answers


Level 3 Expert

85239 Answers

Lawrence Oravetz

Level 3 Expert

10548 Answers

Are you an Invacare Supply Group Health and Beauty Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides