Help active sync will stay in limbo attempting to connect to cradled axim

I have problems with my axim being connected to my laptop. First of all, I followed the instruction to install, outlook then active sync3.5 then when prompted plug in the cradled axim x5. But the active sync will not connect properly, it will connect and disconnect, or sometimes it will not detect the axim at all!!! I tried restarting my laptop and no help. I tried to change a usb port and no help. I tried to remove the axim from device manager and then try again and still no help. I tried to uninstall active sync and then reinstall and still no good. I even tried with active sync 3.6 and its all no good.

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852 Answers

Does your system detect the handheld? After you connect the cradle or cable to the computer, then you should be prompted to install drivers for the handheld. Make sure that Dell Pocket PC appears in the Device Manager.

Posted on Sep 13, 2005

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