Hi,
You need to reinstall the printer driver.
First check which operating system is used with your product? After that download the software from Download Full Feature Software and Drivers.
How to Uninstall the printer Software :-
Follow the steps below to remove the hp LaserJet 1020 series software from the computer:
OR
1. Disconnect the USB cable from the computer.
2. For the Windows Desktop, click Start , click Crontrol panel, select add\remove(XP) or program future (VISTA).
3. Click Uninstall hp LaserJet xxxx series .
4. Follow the messages on the screen to remove the software.
5. Reboot the computer when instructed.
After restart install the printer driver and follow the screen instructed.
1.
1
Open a program that allows you to insert text into a
document or get on the internet.
2.
If you were to open a program, you would need to type text
into the document. If you were to get
on the internet, you could skip to step 7.3.
After you have typed text into the document, you need to
locate the menu bar, click on file, then point to print.4.
Click on print.5.
When the print dialog box appears, select the printer you
want to use (if it is not already selected) and select the number of copies to
print.6.
Click OK.
7.
If you were to print a page or pages from the internet, follow steps 3, 4, 5, and 6, except you don't have to type text into a document to print.
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