Problems with olympus AS-2300 transcription machine

Try clicking on Tools, then set auto backspace.

it is digital and does not have auto-rewind.

Contact Olympus at 1-888-553-4448.

run the update first:
http://www.olympusamerica.com/cpg_section/software_results.asp?id=1219&os=w

Check out this link at Olympus for PDF manual and software downloads for you product. Just copy and paste into your browser.

http://www.olympusamerica.com/cpg_section/cpg_support_product.asp?id=1219

Hope this helps, let me know if I can help you with anything else.
JimmyC

HTML clipboard Olympus AS-2000 is not Vista compatible, you need to upgrade your software, I am not sure which version you have, but I think its version 6 ? You need to upgrade your software from version 6 to 7 (free) and then from version 7 to Standard (also free ) . check your foot pedal if it's RS-23 ( check the back of it ) then you need a new foot pedal ( RS-25 or RS-27 ) , if you have the RS-25 or RS27 you are ok .
http://www.olympusamerica.com/cpg_section/software_results.asp?id=1219&os=w

Hope this will help
Joseph

The problem I had was not with a fax machine but with an Olympus Transcription machine. I never got any assistance from the technical team as I got the message to wait for payment to go through and never got any further!

I have since found that the problem was in my PC.

Anne

No, you need the serial number with the T on the label.

This disk which comes with the DS-2300 and the disk which came with the AS-2300 is the same.

With my serial numbers the digits were not much different.

The answer is all in the serial number you use to install the DSS player!

Look carefully and you will see the recorder disk has in my case an [E] printed above the install serial number and the transcription pedal has [T]

Install the same disk with the E the driver is there, the control in Control Panel is there, but the foot switch does not work with the software. Put in the serial number with the [T] and foot switch works first time!

If you uninstall the play and then reinstall with the [T] serial number you do not need to reboot or even unplug the foot switch from the USB.

Bingo