Why won't my printer let me scan my document to the computer?

Try scanning from Lexmark Printer Home. To do that, on your computer, click on Start > All Programs > Lexmark > Lexmark Printer Home.

It's possible that the hinge of the scanner cover broke. If that's the case, you won't be able to scan from the ADF (Auto Document Feeder). If the printer is still under warranty, please call our technical support team to have the printer replaced.

Click the "Edit" tab, make sure the "SADF" is not enable...

Scan and create PDF documentYou need to install a PDF printer driver on your computerfirst. There are quite a few freeware PDF writer programs on the Internet youcan download one such as CutePDF.
From your computer SCAN your document then click on File - Print and select thePDF writer as the printer device. Then name and save the PDF file. To download Cutepdf PDF printer driver (freeware) click onthis link :-http://www.cutepdf.com/

Make sure the Lexmark OCR scan software is installed on your laptop. The software is available only on the installation disc that came with your printer. If you still haven't installed the software on your computer and you don't have the installation disc, please contact Lexmark Technical Support Center to request for one.
If you were able to scan documents before using your Lexmark printer, it could be just a slight communication issue. A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).

Make sure that the Lexmark OCR scan software is installed on your computer. The software aids in creating PDF files and combining multiple-page documents into one file.The software is only available on the installation disc that came with your printer. If you don't have the install disc, please contact Lexmark Technical Support Center for assistance.

1. Place a document face-down on the platen glass.
   
   (Memo)
   Place a scanning side facing down on the platen glass.
   Align a document with the arrow (the alignment mark), which is at the bottom right corner of the platen glass.
   
   
2. Launch MP Navigator.
   
1. On the Windows desktop, double-click the 'MP Navigator 2.0' icon.
   
2. Alternatively, in the Windows taskbar, click 'Start', click '(All) Programs', 'Canon Utilities', 'MP Navigator 2.0' folder, then 'MP Navigator 2.0' icon.
   
   
3. Click 'Scan Photo/Document'.
   The Scan Photo/Document window will be displayed.

Unfortunately you won't be able to copy directly from this machine since it's only a printer. If you have access to a scanner you can use it to scan your document, save it to your machine, and then print it on this device. Otherwise you'll need to purchase a Multi-Function machine that includes a Scan/Copy feature.

hello daz... these printers are not wireless when it comes to scanning. connect your computer to the printer with the usb cable. if it still won't scan, download the driver [or find it at hp.com/drivers and download it there. Joe