I have had the same problem for about 6 months. I have been sticking duct tape on the inside over where my clothes were getting hung/caught. It works :) but the heat makes the duct tape peel off so you have to keep replacing it. We finally had to call a repairman when the drum started making a horrible noise. He came out this morning and said one of the "sliders" the drum rolls on had broken. He said when the sliders begin cracking it can make a very slight gap where the clothes were getting caught. I have run 3 loads this morning and had only one dishtowel get hung whereas before multiple items in each load were doing it. He said there are multiple sliders so it may happen again.
He also said the clothes getting hung was an indication of a breaking slider so you may want to call a repairman to head off your drum doing what mine did. It cost me a total of $105 and I live in SE Texas.
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