Transfering images to computer/ failure
Check to make sure your images are on the card, and not stored in any local camera memory. If the computer does not recognize the SD card (if used) and asks to format it, then try another computer to see if it can read the card. Finally, if the camera uses a cable, make sure the computer recognizes the camera when plugged in. When the camera is recognized, you should be able to directly view and download images from the camera. Make sure you note where the images are stored on the computer.