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Posted on Aug 01, 2011

My Xbox 360 won't read CDs. It says Open Tray when I put one in. It reads DVDs and Games just not CDs.

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  • Contributor 40 Answers
  • Posted on Aug 02, 2011
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Joined: Jul 23, 2011
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If you have a flash drive, go to your pc and download the songs onto your flash drive and plug it in to your xbox.

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Why won't my xbox read the game?

IMO Never Use a cleaning disc for Gaming consoles. Which Xbox 360 do you have? Is it the Older Model or newer one? You can Try Blowing into Your Xbox disc drive. Is your xbox up to date,you can unplug your xbox 360 and from the wall and the Xbox. Wait 25 Mins and Try again.
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What do you do when your Xbox 360 won't read games, DVDs, CDs, etc.?

Open Tray Error can be caused by a couple of things.
Here are the most likely culprits:

Process 1: Clean Tray Drive Belt
Difficulty Level : EASY
Allow tray to open, then unplug with tray still open.
Flip Xbox over.
Removing front cover helps with access: If you look carefully, you can see the drive belt (small black belt). Use cotton swabs dipped in alcohol to carefully clean all dust and debris from the belt. You can (CAREFULLY) move the tray back and forth to ensure all of the belt is cleaned.
Once done, plug it back in and allow to reboot completely.
Once rebooted, open tray and insert disk to see if error is solved.

If not, then proceed to the next process:

Process 2: Adjust Laser Power Level
Difficulty Level: Expert
I have done this on my and my daughters 360's. You'll need specialized tools to open the case. If you don't have them, please don't butcher your Xbox360 using screwdrivers and such. Order what you need and do it right. The process is too detailed to describe here, so check these links instead.

I hope this helps

Adjust Laser Here: Xbox 360 DVD laser adjustment
or
How to Adjust the Laser on XBox
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It seems your laser isn't reading the second layer on the games. Regular DVDs have only one layer of information, Xbox 360 games are "Dual Layered" meaning twice as much information in the same area. I would recommend buying a replacement laser from eBay and installing it yourself (as you already know how to take the Xbox apart)
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