Good morning friend, thanks for your post!
Based off what you're explaining it sounds like your Frigidaire dehumidifier might not be leveled. Any time your dehumidifier is not properly leveled water will not drain out the rear but instead into the bucket. I would recommend checking to assure your appliance is leveled. If your dehumidifier is leveled detach the hose to make sure nothing is blocking the water for exiting into the hose. If those steps are unsuccessful and you continue to get water into the bucket please respond back and I can research more information for you. Best of luck. -Matt
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