I bought my computer (e machine) about a couple of years ago and I have never been able to burn a disk. Why is that?

Shorted circuit board or screen back light burned out.

Had a similar issue on my Gateway laptop not long ago and ordered
the proper disks from Gateway for under 20 bucks and it only took a few days to get them via courier.so here is the link http://us-store.gateway.com/.Sadly when we bought computers years ago
new they came with the repair and or recovery media. Now its an extra but its so handy to have. Hope this helps Good Luck

MS offers a free and legal image of Windows 7 at My Digital life dot com. You must own and have a working MS Product Key sticker with Win 7 on your computer. Plus the version must match your sticker in order for the key to work. Look for the correct image!

Download. Burn ISO to make bootable install disk and reinstall. GL

just a suggestion but a few years ago is aeons in tech time maybe, just maybe the drivers for that ext drive were overlapped with OS X migration?

check apple site for more or ext drive site for latest drivers

For free, access http://www.MajorGeeks.com
and download "Ashampoo Burning 6" free software
for creating/burning CD/DVD disks. It's free software.

If you've only bought it 2 months ago it will still be under warranty.

Here is the support and driver page for your laptop. A driver is all you need for these devices to work.

http://esupport.sony.com/US/perl/swu-list.pl?mdl=PCGK35

Select driver from link below:


Software Download

try to update the firmware of the DVD itself by going to the OEM website, tell me if it will work

if it's under warranty call sony and ask if they cover the hard disk failure,
If not purchase one of ebay (35-45 dollars) and install it yourself (check the manual, it will describe the process step by step.