Synching Vx handheld w/ Palm desktop 4.1 AND Outlook 2k?

You will need to Uninstall your old Software and Reinstall the new. If yours is like mine, You will come to a page that says "Regular" or Custom" Install. You need to select Custom and will later see two choices for Outlook or Palm.

Remember to change (HotSync, Custom) settings before you perform your sync or else you will get duplicate records as I did. Good luck. Support Knowledge Library Click here to go back Click here to print Solution ID: 25263 Switching between Outlook and Palm Desktop synchronization Depending on your device, you might be synchronizing with Outlook using the Palm™ Outlook Conduits, or PocketMirror conduits from Chapura (find out which). Both of these types of conduits are installed and activated when you run the CD-ROM that came with your device. What do you want to learn about? * Switching synchronization: Palm Outlook Conduits * Switching synchronization: PocketMirror Conduits * Synchronizing partially with Palm Desktop, partially with Outlook * Note about data transfer * Macintosh information * Multiple users on the same desktop computer Switching synchronization: Palm Outlook Conduits These instructions apply to the Palm Outlook Conduits that are included with handhelds released after late 2003. The Palm Desktop installer determines which conduits are activated during the installation process. If you want to switch synchronization from Palm Desktop to Outlook, or vice versa, you'll need the original CD-ROM that came with your handheld. 1. Insert the CD-ROM into your computer. A window should open, containing the contents of the CD-ROM. 2. From the Discover Your Handheld screen, select "Install Microsoft Outlook Conduits" or "Change synchronization method" (depending on which device you have) 3. Follow the instructions for switching synchroniztion from or to Palm Desktop or Outlook. 4. See our note about data transfer Remember: Some applications will continue to synchronize with Palm Desktop. Use Palm Desktop to manage applications such as Photos and VoiceMemo

You need the CD to get the Chapura PocketMirror Standard conduits. The conduits for Outlook are not part of the desktop download due to copyright protection. You need to obtain the actual CD by contacting palmOne tech support via phone. They will send you a CD for a small fee. If you happen to have a Treo 180,270,300 or 600, the desktop software download for these models includes Chapura PocketMirror standard version as part of the download but you need a serial number for one of those products to get the download.

PocketMirror does not control mail synch. It's a common misconception that Chapura PocketMirror synchronizes email. It only synchs Contacts, Calendar, Tasks and Notes from Outlook. The Mail or VersaMail conduit from palmOne is responsible for email synch. It sounds to me like you have a bad record or two in your inbox. You could try moving all your current inbox messages to a temporary folder to see if this breaks the log jam. Then you can start to hunt for the bad one by replacing them in portions and re-synching.

Are you synching your Palm V with Outlook using the supplied software (Chapura PocketMirror stadard edition)? I have never heard of this error - it is not documented on any website I could find including that of chapura who usually are very thorough.

he Chapura PocketMirror support site is a great resource for finding any solutions with regard to the Outlook conduits for handhelds like the Palm Vx.

You'll need a softwre like Chapura PocketMirror that you probably have on your IIIc CD-ROM

you don't need pocketmirror for zire 72 because palm desktop have outlook conduits to handle outlook synching. inorder for you to sync using outlook you must have the outlook conduits installed which seems you have it already installed. you have to disable some older conduits inorder to avoid conflicts with the conduits. to do these follow these steps: 1. right click on the hotsync manager icon on your system tray 2. click on Custom... 3. select Date Book (Outlook) 4. click on Change... 5. select Do Nothing and set it to default 6. click Ok 7. repeats steps 3-6 for Address Book (Outlook), To Do List (Outlook) and Memo Pad (Outlook)

you don't need pocketmirror for zire 72 because palm desktop have outlook conduits to handle outlook synching. inorder for you to sync using outlook you must have the outlook conduits installed which seems you have it already installed. you have to disable some older conduits inorder to avoid conflicts with the conduits. to do these follow these steps: 1. right click on the hotsync manager icon on your system tray 2. click on Custom... 3. select Date Book (Outlook) 4. click on Change... 5. select Do Nothing and set it to default 6. click Ok 7. repeats steps 3-6 for Address Book (Outlook), To Do List (Outlook) and Memo Pad (Outlook)

If you have PocketMirror from Chapura (included with certain Palm handhelds), you can choose to install conduits that synchronize MS Outlook with the handheld applications Date Book, Address Book, To Do List, and Memo Pad. You can choose to synchronize these applications with either Palm Desktop or Microsoft Outlook, but not both. If you want to synchronize with Microsoft Outlook, DO NOT install Palm Desktop from the Web. Instead, run the Palm Desktop installer from the CD that came with your handheld and select the option "Synchronize with Microsoft Outlook" when the choice appears. Visit www.PocketMirror.com for more information about Chapura(R) PocketMirror.