HEWLETT-PACKARD Pavilion p6510f (WW639AAABA) PC Desktop Logo
Posted on Aug 01, 2011
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Video stopped working... pc starts to boot ok, then monitor shuts off as there is no signal to it. This is a refurb pc that I've had for only 6 months. How do I know if its the board or the video card?

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  • Master 3,940 Answers
  • Posted on Aug 01, 2011
Anonymous
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See if you can boot to the Safe mode (F8 at boot, or F12 boot menu, selected HDD, press enter then F8 immediately) see if you get video. If you do, reboot again, on the F8 menu, select Low Resolution or VGA mode (Depending on Windows Version) and see if you have video, if you do then see if you can increase the resolution to the optimal of the monitor (It may be the display settings are too high for the monitor)
If you can boot to the Safe mode but not the VGA mode, the issue is the video driver.
If you have no video in the Safe mode, then the graphics adapter is likely bad

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