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My glass Whirlpool cooktop cracked. Do I need to buy a whole new cooktop?

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Gene Meier

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No just the glass could be ordered seperatly, the cost of the glass could be as much as $300 for just the glass and unless you plan to replace it yourself it could cost $175 labor for the repair tech to transfer all the parts from old to new glass. So what would be more financially better,to spend up to $500 to repair of 7-900 to replace

Posted on Jul 31, 2011

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I have a crack in the glass top cook top across the left front cook area. And this be fixed?


Hi glors732,m

A chip perhaps, but not a crack, you will need to replace the whole glass panel. Will be quite expensive though.

Kind Regards

JEDMEYER1

* If this solution helped you, please rate it.

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I have whirlpool glass cooktop{white}this is the second that has been installied and has crack and stains very easy cant wasting money on cooktops. If another one has to be installied it will be a total of...


It might be worth your time to contact whirlpool and complain, you might get a new part out of it. However they will probably want it serviced by a authorized servicer....

Assuming your using the cleaner, correct pans, not using a big canning unit, and unit is level with no uneven floor under it, your having bad luck..........

Whirlpool does make a distinction between impact cracks, and flaws and internal cracks on the cracks in glass tops.........(if something was dropped it leaves a different type of crack or cracks than a flaw)

Think your best bet is to call company customer assistance to see if they are willing to do anything, good luck......

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HI
You should be able to replace the top only.
Normally if this is your fault, it is not covered by warranty. Normally this would be if you dropped something onto it. This would leave like a star shap series of cracks.
If its down to manufacture, this should be covered under warranty. This damage normally looks like just one long crack, no impact mark.
Check with the manufacturer

Rob

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