Complete uninstall of palm desktop?

I have a kyocera 7135 and just purchased a treo 650. I installed the palm desktop for 650 but it is failing to sync with my phone, I contacted palmone and they stated that the issue is with the kyocera branded palm desktop and I need to uninstall it. They would not assist me in uninstalling it. I just want to start fresh, does anyone have a walkthru on how to completely uninstall palm software from your computer? I'm talking about support files/folders and registry keys Thanks

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How I uninstalled Palm Desktop for the 7135: Suggest this step: 1) Find your Palm files, all of them, most likely /Program Files/Palm, and make a copy of the folder, call it Palm Backup. That should leave all of your existing information as is, just in case 2) Using the control panel, find and remove Palm Desktop (Start, Control Panel, Add/Remove Applications) 3) Suggest you optionally reboot. 4) Now do the install of your new Palm Treo 650 software. This is what I did, and all is well. I had different problems when I decided to go back to my 7135. Seems that using the same techniques does NOT remove the PalmOne software, lots of residual modules, and even if I did a delete of the entire Palm directory, there must be links everywhere. The 650 has extraordinary capabilities, but in the end, I went back to my 7135.

Posted on Sep 12, 2005

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