Hotsync creates three copies of everything in Outlook
Everytime I hotsync my Palm, I end up with two extra copies of Calendars, Contacts, Tasks, and Notes in Outlook. I think these extra copies are "folders" in Outlook. The first copy is the real one and contains all of my info. The extra two copies are always empty. Even if I delete them in Outlook (and purge the deleted items), they re-appear the next time I sync.
FYI, I'm using PocketMirror 3.16 Pro, with all of the settings set to "synchronize." The System setting is set to "Handheld overwrites desktop." If I change this the other way, the problem still occurs.
Does anybody have any idea what's causing this and how to prevent it? I know it's a minor thing, but it's annoying.
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Re: Hotsync creates three copies of everything in Outlook...
Try to update the chapura to 126.96.36.199, it is available free of charge in chapura.com.
outlook 2003 came with some new features, that is why it is always wise to think to update your tools whenever there is a problem.
just make sure that that u close outlook while installing the updates.....
best of luck
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This morning I downloaded LifeDrive Update 1.0, and when I did a HotSync afterwards, I got an error message saying,
Handheld Tasks application database version not supported.
Handheld Notes application database version not supported.
Now my contacts, memos, tasks, calendar entries and possibly other items are all gone!! This is the core data that is the reason why I use a PDA! I would be totally distraught, except that the data does still seem to exist in Outlook on my PC.
I am running Outlook 2002, SP3 on a WinXP machine. Can anyone help to fix this problem?
to be able to hotsync with outlook u need to install the Palm Dektop, and while installing check the option synchronize with outlook.
this will install conduits that make the hotsync with outlook possible, and don't forget that only the conatcts, calendar, memos and tasks are synchronized with outlook, the rest (if it is interisting u ) will be synchronized with the PDS.
You may be used to PocketPC ActiveSync.
HotSync is an asynchronous synch model - you synch upon demand but not continuously. Pocket PC devices synch all the time while in the cradle. There are advantages to both models.
If you want to synch a Palm OS device, you need to press the button. There are some extra appliactions available on www.palmgear.com that will force your device to synch upon a schdule.
Check the USB and hotsync logs when you next try this. It will show what it did or couldn't do. That should give you an idea why the conduit isn;t talking to outlook. It may be a security setting in windows or outlook or the conduit needs to be setup.
This is how I got it working. Don't use wireless sync software, someting is definitely buggy with it.
Here is what I did to resolve sync errors:
1. Perform a hard reset on the Palm
2. Go to the Palmone folder on your hard drive (C:\Program Files|PalmOne. Look for the Backup folder. Rename this folder Backup Old.
3. Connect the Treo to your computer.
4. Right click the Hotsync icon in the taskbar and click Custom.
Change the four Outlook conduits (Calendar, Contacts,Tasks,Memos) to Desktop overwrites Handheld.
5. Run a Hotsync with the Treo. It should sync without errors. If you need to install additional applications you can add them now
Click on the hotsync icon in your system tray and then click "custom". That will bring up the list of things you are configured to sync with (conduits). For each of the ones you have problems with, click that conduit and then make sure it's set to sync the way you want...desktop overrides, handheld overrides, syncronize, etc. Potentially you have some of them selected as "do nothing". What shows up when I click custom from hotsync are the following Outlook Conduits: Calendar, Contacts, Tasks and Memos. If you don't have those showing up, you need to update your Outlook conduits on your PC. If you have them, click to select the problem conduit, then click "change" and select what you want to have happen.
Hard-reset your Palm to erase all data (that usually involves pushing the small "reset" button on the back, then pressing the "power on" button until the device boots, and then pressing "up" to confirm the hard-reset)
After that, sync your palm. The sync software will ask if you want to use your existing profile or create a new one. Create a new one. Then the program will offer to sync your Outlook profile with your Palm. Click on "ok", and a message asking you to accept to sync your Outlook data with more than one profile will pop-up. Click on OK, again... and that's it!