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Brother MFC 885 CW answering service malfunction

My machine no longer plays the OGM to an outside caller. It rings 6 times, then the ring tone changes. Display on handset shows "pick up phone". The changed ring tone is still audible when picking up. A caller needs to speak through that noise. I tried recording in FAX>SETUP TAD>"TAD" and F/T message. Neither work. If I pick up before the end of first 6 ring tones caller and I can speak normally.

Any help gratefully received! Thanks

Erik

Posted by Anonymous on

  • Anonymous Jan 01, 2009

    Call Brother, and ask them to change the # of rings from 4 to 6
    they did it for me

  • Anonymous Mar 29, 2014

    Fax won't pick up

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Anonymous

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    An expert who has achieved level 1.

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It was all a matter of pressing down the Digital TAD button down hard enough... o-:

Posted on Sep 02, 2008

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1 Answer

How can I get the telephone on my Brother Fax T96 to work?
Step by step information at the link below.
Brother Fax T96
The F/T Mode is used to allow the fax machine and the telephones to share the same telephone line. When a call comes in, the fax machine and all extension telephones on that line will ring according to the number of rings you have set for the Ring Delay.
When the Ring Delay is completed, the fax machine will answer the call and determine if it is a fax call or a telephone (voice) call.
The fax machine can determine this by the signal it is receiving on the telephone line. If someone is sending a fax automatically , the sending fax machine will transmit a fax tone (a series of beeps every 3 seconds).
If your fax machine hears these tones, it will receive the fax.

If the fax machine does not hear any fax tones, it assumes it is a telephone (voice) call and will begin ringing the F/T ring tones (double ring) for the length of time you selected for the F/T Ring Time. These tones will only ring on the fax machine's handset (extension or external phones will not ring). At the end of the F/T ring time the fax machine will go into the receive mode in order to receive a manual fax.
(If the call was a voice call and was not answered, the caller will hear the fax receive tones also).
  • If you answer the call before the fax machine(during the ring delay period) and determine it is a fax, you can transfer the fax to the fax machine for receiving.

  • If you answer the call on an "extension" phone and hear a beep every 3 seconds (automatic fax) or silence (manual fax), press *51 or *91 for New Zealand (remote activation code) on the telephone keypad, wait to hear the fax machine turn on (chirping sounds) and then hang up.

  • If you answer on the handset of the fax machine and hear a beep every 3 seconds or silence, press the Fax Start or Start/Copy key on the control panel of the fax machine and then hang up the handset.

  • If you answer a call on an "extension" phone during the F/T Ring Time, you will hear the F/T ring tones.
    To release the call from the fax machine, press #51 or #91 for New Zealand (remote deactivation code) on the telephone keypad and you can speak to the calling party.

  • If you pick up the handset of the fax machine during the F/T ring time, you may talk to the calling party immediately.

Mar 28, 2011 | Office Equipment & Supplies

1 Answer

How do I increase the rings before message answers?
Setting the Number of Rings (Excerpt from the Uniden Dect 1580 Phone manual

The ring time setting allows you to set the number of rings the caller hears before your answering system plays the outgoing message. You can set the ring time to answer after two, four, or six rings. If you enable the Toll Saver (TS) setting, the answering system picks up after two rings if you have new messages, and after four rings if there are
none. This way, if you make a long distance call to check your messages, you can hang up after the third ring to avoid long distance billing charges.

  1. Press Menu/Select.
  2. Select the Ans. Setup menu, and then the Ring Time submenu.
  3. Move the cursor to select a ring time (Toll Saver, 2 Times, 4 Times, or 6 Times).
  4. Press Menu/Select. You will hear a confirmation tone.
thanks

Jul 01, 2010 | GE 28112EE2 Cordless Phone

1 Answer

Would like to increase number of rings before answering machine comes on.
Setting the Number of Rings (Excerpt from the Uniden Dect 1580 Phone manual

The ring time setting allows you to set the number of rings the caller hears before your answering system plays the outgoing message. You can set the ring time to answer after two, four, or six rings. If you enable the Toll Saver (TS) setting, the answering system picks up after two rings if you have new messages, and after four rings if there are
none. This way, if you make a long distance call to check your messages, you can hang up after the third ring to avoid long distance billing charges.
  1. Press Menu/Select.
  2. Select the Ans. Setup menu, and then the Ring Time submenu.
  3. Move the cursor to select a ring time (Toll Saver, 2 Times, 4 Times, or 6 Times).
  4. Press Menu/Select. You will hear a confirmation tone.

Feb 02, 2010 | Uniden DECT 6.0 Cordless Phone ID

1 Answer

Brother MFC-210c printer
Check the basic settings for your printer to see if they offer 'manual' pickup of the line instead of only the number of rings. I've had the same problem years ago and had to set the fax machine for 6 rings, answering machine for 4 to allow me time to pick up the phone in case I was present. You should be able to find complementary settings with your two devices.   

Sep 09, 2008 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Brother Multi function centre with fax, MFC 885CW we have the setting on F/T, it answers a fax after 2 rings, if a call coming in it keeps ringing, but on callers end it keeps beeping fax noises, callers...
Hi,

I had the same problem using my Brother MFC 8460N fax on the same line as my regular telephone, which has an answering machine.

There was nothing wrong with my equipment. It was a set-up issue. I solved it as follows, and maybe this will be helpful to you:

Here's what I did, step by step:

1. Put your MFC and your telephone near each other, and within reach of a phone wall jack.

2. Go to the fax machine. Take the telephone line with the clip on the end of it that comes out of the fax machine. Put that into the telephone wall jack.

3. Go to the answering machine. Take its telephone line with the clip on the end of it and put that into the BACK OF THE FAX MACHINE. The port on the back of my fax machine says something like EXT TAD which means external telephone answering device.

4. Go back to the fax machine. You'll now need to play around with the menu options for the fax. My Brother MFC shows this stuff in a little screen on the front. Try and find the Fax Setup options. Next, try and find the Fax Receive options. If you do, select something like External TAD fax receive mode. Do not give up, you're almost done.

5. Next, set ring numbers on both devices, the fax machine and the answering machine. I set both devices' ring numbers to 4. I don't know if these are the optimal settings, or what happens if you set them at different ring numbers. I only know that a "4 and 4" setting works for me, and am not inclined to mess with it.

6. Final detail: the setup should be transparent to a voice caller. Someone who is sending a fax, though, might be a little confused IF, like me, they lean over to listen to their fax machine dial and screech, just to be sure it's working. Such a person may faintly hear my outgoing answering machine message before they heard my fax machine's screech kick in. They might think that they had a wrong number, cancel the fax, try again, call me with questions, etc., etc. So I changed my outgoing message to something like: 'You have reached xxx xxx xxxx. To leave a voice msg, please wait for the tone. To send a fax, please continue the transmission and it will be printed. Thank you!'

That's it. Hope this was helpful.

Best,

Wilbere

Check out my listings on http://stores.ebay.com/WILBERE

Aug 07, 2008 | Brother Office Equipment & Supplies

1 Answer

Brother FAx
SET IT TO ANSWER FAXES AT A NUMBER OF RINGS THAT WILL GIVE YOU TIME TO GET TO YOUR LAND PHONE,OR SET IT TO ANSWER FAX TO SPECIAL RING TONE

Jun 19, 2008 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

Number of rings
Looks like 6 is the Max, according to the Manual.

Setting the Ring Time
 Ring Time allows you to set the number of rings the caller hears before your
answering system plays the outgoing message. You can set the ring time to answer
after two, four, or six rings. If you enable the Toll Saver (TS), the answering system
picks up after two rings if you have new messages and after four rings if there are
none.
1) Enter the Answ. Setup menu, and then the Ring Time
submenu (see "Entering the Menu Option" on
page 16).
2) Press volume up/down to select a Ring Time (Toll
Saver, 2 Times, 4 Times, or 6 Times).
3) Press the OK soft key. You will hear a confirmation tone.

Toll saver is a feature where you can call the phone yourself, if there are messages it wil answer in 2 rings, if not it'll answer in 4 rings. The idea is to hang up on the 3rd ring and save the LD changes.

Hope that fixed Ya...

Geno

Mar 27, 2008 | Uniden TRU8885 Digital Answering Machine

6 Answers

Howto change ring times for audiovox answer machine
how can I set the proper day and time on my answering machine same as above Audiovox AXT847

Nov 29, 2007 | GE 29878GE1 Digital Answering Machine

1 Answer

TAD operation
I emailed Brother and they gave me the following response. It was so fast they have clearly been ask it many times. I've not tested it yet, but could be worth you giving it a try.

You can lessen the amount of time but not remove it completely.
Press Menu, *, 2, 8, 6, 4. to go into 'maintenance' mode.
Press 1, 0 and WSQW00 will appear to the display.
Press 2, 4 and WSW24 = (an 8 digit number).
Use the right arrow to go to the third digit and type 1.
Use the right arrow to go to the fourth digit and type 1.
Press the Stop button.
Press 9, 9 to return to the main menu.
Rerecord your OGM without any delay.

Nov 07, 2007 | Brother MFC-620CN All-In-One InkJet...

2 Answers

Brother MFC8840D only 4 rings before fax pickup?
The TAD (TELPHONE ANSWERING DEVICE) must answer within four rings (the recommended setting is two rings). The MFC cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax ?handshake?. message. do not recommend using the toll saver feature on your external answering machine if it exceeds five rings.

Sep 15, 2007 | Lexmark X8350 Print, Scan, Copy and Fax...

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