Question about Palm Tungsten E Handheld
Primary Computer - Home Computer w/ Office XP (Outlook 2000) Secondary Computer - Work Computer w Office 2003 (Outlook 2003) Can sync outlook calender and contacts properly with primary computer. Cannot sync either with secondary computer. Primary user name set as primary and secondary user name set as secondary in palm "user" list. Work Computer: Installed palm SW - no workie. Downloaded and installed conduit updates v1.01 and v1.02 successively. No luck. Palm conduit options under "custom" menu on sync manager are not editable - do not get "settings" button that allows the direction of data (as appears with OL2K) before or after updates. Unistalled and reinstalled palm SW and updates. No luck. Soft started. No luck. Hard Started. No luck. Unistalled and reinstalled palm SW and updates. No luck. Sync Manager is on and no errors are produced during sync. Calendar and contact info are passed to the computer and put in "palm desktop" SW instead of outlook. HotSync configuration proper (cable/cradle). Basically, I've tried everything palm or I could suggest and no luck. Has anyone else encountered this set of circumstances??? Suggestions / answers appreciated!
Posted by Anonymous on
Don't skip the initial HotSync for secondary computer! Alright, I figured this one out on my own and figured I'd post what I'd learned so that others don't have to endure the teeth mashing, hair pulling, snarling frustration. (self induced as it may be) My experiences have taught me to not always trust a cookie cutter installation wizard...especially for custom app installations (ie: primary = home, secondary=work, total sync, no priority). So, I did not perform the initial sync during installation of the palm software fearing that the new installation would NOT recognize that the work computer was a secondary machine and resultantly wipe out the old palm data from the primary machine. Turns out, as I saw in many other unrelated posts, that it's difficult (if not impossible) to specify conduit direction to outlook 2003 outside of the initial sync (this prompted me to specifically look for conduit direction during install). So, this wizard is one I should have trusted...by mistake...because of weak program design. By the way...once I specified sync with outlook during the initial sync, EVERYTHING works fine despite not having installed the two "imperative" conduit updates (they were uninstalled after several previous failed attempts at this). Hope this helps
Posted on Sep 12, 2005
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