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Re: handhled resets while hotsync.
Check last installs.
I had similar problems with my T5. It followed ..at different times the installation of a Documens to go upgrade (7.006) and a Skyscape text reinstall after a hard reset. After some work with their help desk, got both problems resolved. Basic principle: When that happens remove the last program installed or relabel your backup file and then do a hard reset. Add back porgrams one at a time until problem re appears .. then go to developer for help with that one.
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Sounds like the problem is the LCd screen already. Have you tried doing a hard reset to your palm? The data in your palm can only be transferred using Hotsync. Try uninstall/install the software again to the new computer. May i know the Windows OS of the new computer and what is the model of your Palm.
Press and hold the Power (on/off) button on the front panel of your device.
While holding Power, use an unfolded paper clip, or the reset tool at the tip of your stylus. Gently press and release the RESET button inside the hole on the back panel of your device (where's the reset hole?).
If you see a progress bar (see below), keep holding the Power button.
Next, the Palm Powered screen will appear. Release the Power button when you see it.
You'll see a screen that asks: Erase all data? YES = "up" button NO = any other button. Press UP on your 5-way navigator to complete the hard reset.
Warning: A hard reset will erase everything on your device. All your data will be removed, and formats, preferences and other settings are restored to their factory default settings. Don't perform a hard reset unless you've backed up your data, or you're willing to lose everything. HotSync note:Some third-party applications change the way your device backs up data. Other third-party applications do not back up data. If you have third-party software on your device, please contact the developer to learn what components are backed up during a HotSync operation, and if HotSync conduits are altered. Any data not backed up will be lost. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
Try a reset first but you more likely a hard reset will take care of this but it will wipe your palm. Anything you have added since your last hotsync will be gone and there is no way to get it back.. After you do the reset the next hotsync should put your info and programs back on.
Thoroughly flush (delete) documents to go using the tool below and then reinstall. Worked for me two times over the past two years when my E2 has gotten sick. http://support.dataviz.com/support.srch?docid=13445&pid=2000