How do you get the Lifedrive to hotsync with MS Outlook 2003?

I've had this problem getting these set up in the past for customers.

What you want to do is go to your device manager and sync the palm while the window is open.

Look for a yellow triangle with an ! in the middle of it down towards the bottom by USB controllers.

If it pops up, double click on it and go to the drivers and try to reinstall your driver.

This morning I downloaded LifeDrive Update 1.0, and when I did a HotSync afterwards, I got an error message saying, Handheld Tasks application database version not supported. Handheld Notes application database version not supported. Now my contacts, memos, tasks, calendar entries and possibly other items are all gone!! This is the core data that is the reason why I use a PDA! I would be totally distraught, except that the data does still seem to exist in Outlook on my PC. I am running Outlook 2002, SP3 on a WinXP machine. Can anyone help to fix this problem? thanks,

This is how I got it working. Don't use wireless sync software, someting is definitely buggy with it. Here is what I did to resolve sync errors: 1. Perform a hard reset on the Palm 2. Go to the Palmone folder on your hard drive (C:\Program Files|PalmOne. Look for the Backup folder. Rename this folder Backup Old. 3. Connect the Treo to your computer. 4. Right click the Hotsync icon in the taskbar and click Custom. Change the four Outlook conduits (Calendar, Contacts,Tasks,Memos) to Desktop overwrites Handheld. 5. Run a Hotsync with the Treo. It should sync without errors. If you need to install additional applications you can add them now

I was ready to give up completely. Uninstalled, reinstalled, nothing worked. Here is what I did to resolve sync errors: 1. Perform a hard reset on the Palm 2. Go to the Palmone folder on your hard drive (C:\Program Files|PalmOne. Look for the Backup folder. Rename this folder Backup Old. 3. Connect the Treo to your computer. 4. Right click the Hotsync icon in the taskbar and click Custom. Change the four Outlook conduits (Calendar, Contacts,Tasks,Memos) to Desktop overwrites Handheld. 5. Run a Hotsync with the Treo. It should sync without errors. If you need to install additional applications you can add them now. This worked for me. I hope it helps with your errors.

I went to the MY COMPUTER folder, clicked open PROGRAM FILES, open PALMONE folder, open the username folder and deleted the back-up files. However, before I did this I deleted all of the problems dates in the PC calendar and set the hotsync to PC overrides handheld. While this works, unfortunately I have found that I need to do it every once in a while which is very disappointing. It seems that Windows does not operate seamlessly with the Palm T5. I find that the hotsync crashes 50% of the time forcing me to reset my Palm T5. No information is lost, but it is really a pain in the *** to have to do so often. Versamail hotsync sometimes freezes on the handheld, but that is another issue which I have managed to fix much in the same way as describe above.

Email synch is based on current MAPI preferences. The problem you have is that the VersaMail conduit assumes your mail client must be the MAPI default email client. You could adopt another profile in Outlook instead of OExpress which picks up the account you use in OE. This is the first instance of this problem I have ever heard of so I doubt if PalmOne would make a software change on this.

Answers on Chapura PocketMirror errors, Chapura maintains a really good database of fixes for errors with their PocketMirror Outlook PIM conduits. Copied from the site: First, make sure you are running the latest version of PocketMirror version 3.1.7. To check which version you are currently running, please see Chapura FAQ PM089. If you are still receiving the same error after installing the latest version of PocketMirror then continue with the following steps. If Option 1 does not resolve the issue, then move onto Option 2 and so on: Option 1: Run the Outlook 2000/2002/2003 "Detect and Repair" utility (You will need the Office/Outlook CD-ROM). 1. In Outlook click "Help/Detect and Repair". 2. After the repair is complete, reboot your computer and synchronize your handheld. Option 2: If you are running Windows XP and this error is occurring, please perform the steps in Chapura FAQ PM198. Option 3: If this OLE error occurs ONLY when synchronizing with Outlook closed, then please see Chapura FAQ PM053 "Outlook Backup Add-in causes HotSync failure when Outlook is closed." Option 4: If you have a laptop computer and are running Windows 2000/Outlook 2000, this OLE error may be caused if your laptop goes into sleep/hibernate mode when Outlook is open. To fix this problem reboot your computer and try to synchronize your handheld again. In the future make sure Outlook is closed when your computer "hibernates". Option 5: Uninstall and reinstall 3rd party conduits such as the TakeNote, DayNotez, PocketQuicken, QuickWord, Quicksheet, etc. To check for these conduits: 1. Click on the HotSync Manager icon (circular red/blue arrows on the bottom right of your PC screen, see image.) Note: The HotSync Manager icon may be hidden on Windows XP, please click the round white arrow button (see image) to unhide the icon. HotSync Manager Icon Example 2. Click on "Custom". If you see any of the above mentioned program conduits listed in the "Custom" screen ABOVE the PocketMirror conduits (Outlook Calendar, Outlook Contacts, Outlook Tasks & Outlook Notes) then uninstall any of these 3rd party programs. To do this go to "Start/Settings/Control Panel" or "Start/Control Panel" and double-click on Add/Remove programs. Then reinstall these programs from the original source media. Option 6: If you are using Outlook 98/2000, please follow the steps in Chapura FAQ PM108 "How do I change Outlook from "Internet Only" to "Corporate/Workgroup" Mode?"

Check docs to go and Avantgo Documents to Go and Avantgo are usually the culprit with me; if you use these try to reinstall. Check (delete and reinstall) "complex" applications, build to be able to use databases on the SD card. The final straw is the procedure suggested by Palm; -make a copy of your back-up from the palm directory; program files/palmone/van/backup. - do a hard reset - reinstall the applications one by one, hotsync after every install until you have found the offending application

delete local user name in desperation, after removing the user name from the handheld and still not getting any results or ANY syncs, I launched Chapura Settings from My Desktop, deleted my user name, re-created my same user name, same spelling, and then everything worked first time every time. I have the latest Pocket Mirror PMStdUpdate3171.exe loaded on top of what came on the installation CD. to sum up, I deleted the user name from both handheld and PC and recreated it only on the PC, then sync'd with outlook 2003 without even a reboot. good luck

It may be due to a permissions issue on the workstation running the hot sync program