- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Are you connecting from dock to USB on computer, or serial to USB via a USB-serial adapter? UBS-serial adapters are notorious for not recognizing attached serial hardware. What kind of errors are the Jornada and the computer throwing? Can you give any specific error numbers?
If you are connecting using the serial cable to a serial port on your computer you need to make sure that the Jornada is trying to connect to the correct COM port (and that the computer is allowing connections through the correct COM port). Do this by: 1. Open Device Manager (R-Click on My Computer - Properties - Hardware - Device Manager) 2. Expand the "Ports (COM)" plus sign 3. Beside each COM port's name it will say (COM#) - the # tells you which port the COM is 4. Go into ActiveSync and open Connection Settings (in the File menu in ActiveSync 4.5 - the latest) 5. Make sure all the check boxes are checked and that the correct number COM port is selected in the drop down menu under "Allow connections to one of the following:" 6. Connect your Jornada via the serial cable, make sure the Jornada is on and connected to power cable (I have had more success with the power on - may or may not affect your problem) 7. Click the "Connect..." button in ActiveSync. The Jornada should be detected.
If your computer has an infrared port you could try that, I have had a lot of success with infrared connections with my Jornada. Also, try installing ActiveSync on another computer that has a serial port and try connecting the Jornada to that computer. It may be a problem with your computer.
An older version of ActiveSync should not make a difference. The facilities are the same, just slightly rearranged.
Please post your feedback and Vote if the problem resolved as per your satisfaction.
If you need batteries or PC board, this will raise the price considerably and you may find a less expensive option of buying a replacement. You will also find similar replacement units at shaveroutlet.com
Unfortunately, hp does not have similar software posted on the Jornada website:
that would change the 256 color display to any other option; sorry!
this is a vary old product that nobody uses now. its like DoDo bird.
why use this device, there is no service support at all on it.
if compelled to use legacy devices,
ask at HP so they can all be shocked, posting for this.
This may be a simple case of removing all the entire active sync directory.
If you used to connect via serial+com it wont be detected on usb.
Remove active sync from your pc via the add remove program feture, then reboot and re install.
Then run the make a connection again from active sync.
Hope this helps