I'm a new and satisfied Tungsten T5 customer who initially set up hot synch to my pc desktop Outlook software. Now I would like to switch to use the Palm-provided software. What are the steps to do so, especially so that I do not loose any data.
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Re: switch from outlook to palm desktop
Remember to change (HotSync, Custom) settings before you perform your sync or else you will get duplicate records as I did. Good luck.
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Solution ID: 25263
Switching between Outlook and Palm Desktop synchronization
Depending on your device, you might be synchronizing with Outlook using the Palm™ Outlook Conduits, or PocketMirror conduits from Chapura (find out which). Both of these types of conduits are installed and activated when you run the CD-ROM that came with your device.
What do you want to learn about?
* Switching synchronization: Palm Outlook Conduits
* Switching synchronization: PocketMirror Conduits
* Synchronizing partially with Palm Desktop, partially with Outlook
* Note about data transfer
* Macintosh information
* Multiple users on the same desktop computer
Switching synchronization: Palm Outlook Conduits
These instructions apply to the Palm Outlook Conduits that are included with handhelds released after late 2003. The Palm Desktop installer determines which conduits are activated during the installation process.
If you want to switch synchronization from Palm Desktop to Outlook, or vice versa, you'll need the original CD-ROM that came with your handheld.
1. Insert the CD-ROM into your computer. A window should open, containing the contents of the CD-ROM.
2. From the Discover Your Handheld screen, select "Install Microsoft Outlook Conduits" or "Change synchronization method" (depending on which device you have)
3. Follow the instructions for switching synchroniztion from or to Palm Desktop or Outlook.
4. See our note about data transfer
Remember: Some applications will continue to synchronize with Palm Desktop. Use Palm Desktop to manage applications such as Photos and VoiceMemo
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Double check the Palm or palmOne program in Windows. Click Start then All
Programs then Palm or palmOne. You should see an icon in there called
Sync with Outlook or something similar. Click that icon and the
Outlook conduits will replace those for Palm Desktop. Some conduits,
like Media/Photos will continue to sync with Palm Desktop, but
Calendar, Contacts, Tasks, and Memos will sync to Outlook.
the Palm Tungsten software. This software is required in order to sync
Palm Tungsten with Outlook Express. To install the software, place the
CD-ROM in your PC and follow the on screen instructions.
the HotSync cable included with your Palm to plug into the USB port of
your PC. You will then plug the other end of the cable into your Palm
the HotSync Manager program on your PC through the "Start" menu or
clicking on the icon. You can manage the different programs available
for synchronization through this program. Select Microsoft Outlook as
one of the applications that you want synched onto your Palm Tungsten.
on the Palm Tungsten. You will see a star icon on the menu of your PDA.
Tap this star with your stylus to start syncing Microsoft Outlook
Express. A dialog box will appear on your PC during the process to know
the progress of the synchronization.
the cable from your PC and Palm Tungsten once the sync is completed. As
the Palm resets, you will now notice that Microsoft Outlook Express is
available on the PDA.
Update dominance in Palm Desktop app.
Figured it out! Go to the Palm Desktop application. Click on HotSynch, and then Custom. On each of the four Outlook conduits, click "Change", and specify that desktop dominates, if desired.
I have the same problem.
Win XP Home
HP Pavilion Desktop
It seems to only attach the blank notes to recurring appointments. Delete them all (which is annoying) and they come back after a HotSync
Inorder to sync your handheld with Outlook you must have outlook conduits installed. Follow these steps to have an outlook conduits installed.
1. Place the Desktop Installation & Software Essentials CD on your cd-rom drive. Wait for it to finish its autorun
2. At this point you'll be presented wth a flash window which contains certain options you can choose.
3. Click on "Change your synchronization method"
4. Click on "Use Microsoft Outlook to ...... "
5. Click on "Yes"
6. Click on "Done"
7. Restart your computer inorder to refresh the new settings.
You can now use Microsoft Outlook to synch your appointments, contacts etc..
If you have PocketMirror from Chapura (included with certain Palm handhelds), you can choose to install conduits that synchronize MS Outlook with the handheld applications Date Book, Address Book, To Do List, and Memo Pad. You can choose to synchronize these applications with either Palm Desktop or Microsoft Outlook, but not both.
If you want to synchronize with Microsoft Outlook, DO NOT install Palm Desktop from the Web. Instead, run the Palm Desktop installer from the CD that came with your handheld and select the option "Synchronize with Microsoft Outlook" when the choice appears. Visit www.PocketMirror.com for more information about Chapura(R) PocketMirror.