My DSC-F717 worked fine for the first year, but in the past two months the auto focus has repeatedly stopped working. It beeps to indicate that it is focused, but it is not. Auto focus works fine in macro mode, but not in normal mode. I called Sony tech support and they suggested a reset, which corrects the problem, but it reoccurs without notice. Suggestions please.
I was first going to also suggest a reset. Does your manual focus function correctly from near to far(turning the focus ring in manual) and does the wide to tele motion function fully and smoothly? (lens adjustability without restriction) Was your camera exposed to extreme heat or elements?(beach sand or water of any kind) It may mean electronics only or a mechanical restriction causing an electronic malfunction. A last resort may mean your closer documenting when or how frequent it happens and maybe ultimately a trip (for your camera) to Sony. Get a price quote for repair since you might strike a happy medium of using the camera differently (manually focussing) without exceeding the value of the camera for repair costs.
Posted on Sep 12, 2005
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