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Posted on Jul 29, 2011
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I am trying to add software to my computer and for some reason its not reading the disk (the disk is new). Install wizard does not come up either.

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Ruben Balisbis

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  • Expert 132 Answers
  • Posted on Jul 29, 2011
Ruben Balisbis
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Joined: May 21, 2011
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Click your start button then click my computer then on my computer you will see the icon for your DVD/CD ROM drive right click on it then click explore. Then the files inside your CD/DVD ROM will show on the screen then on application menu click view then details. It shows the details of the contains of your CD then click the application for the software you wish to install. It is an .exe files. You can now install the software. Or you can also right click on your CD/DVD rom then click properties then click autoplay.

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I just installed the camera software on a new PC running Windows 7. It seems to have installed properly, but the software does not recognize the camera. I get a "Camer not recognized" error.

http://software.canon-europe.com/products/0010371.asp
get here and download and install all related software with windows7 ..cause in the software you installed the driver is not present..and this is the reason that the camera is not recognized
also ..if you have the driver disk ..and it has the driver for windows 7 (or for vista on 32 at least ..) insert the disk ..and the camera ..and go to control panel and run the add new hardware wizard..and try to let it find the driver automatically from the disk ..
if it do not find the driver .install all related software from the support site I linked you ..cause it is not specified which one contains the driver and which not ..but I assume that the ones that are made for browsing photos .have the driver inside..
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I want to install printer hp deskjet d2460

How to install Printer

Follow these steps to install the downloaded software.
  1. When the download is complete and you are ready to install the files, click Open Folder , and then click the downloaded file. The file name ends in .exe . NOTE: If you closed the Download Complete screen, browse to the folder where you saved the .exe file, and then click it.
  2. You can accept the default place to save the files. Click Next , and then wait while the installer extracts the files to prepare for installation.
  3. When the Install Wizard starts, follow the on-screen instructions to install the software. NOTE: If you have previously installed the software and are changing the connection type from USB to Ethernet, click Add a device when the Uninstall the software or Add a device window opens. For a Full Feature installation, you choose what type of installation you want. The following information might help you decide which installation type to use. Typical (Recommended) Minimum For full use of all your product features : HP includes valuable software to help you get the most out of your product.

    HP designed this installation type to work for most users. A custom type of installation might be available for your product. This installation allows you to install the minimum software required or the preferred software. Use this type of installation only if you have one of the following reasons:

    • The computer is low on hard disk space.
    • You attempted a recommended type of installation and received errors. (If errors occur during the recommended installation, fix them before trying a custom installation.)
Follow these steps to install the downloaded software.
  1. When the download is complete and you are ready to install the files, click Open Folder , and then click the downloaded file. The file name ends in .exe . NOTE: If you closed the Download Complete screen, browse to the folder where you saved the .exe file, and then click it.
  2. You can accept the default place to save the files. Click Next , and then wait while the installer extracts the files to prepare for installation.
  3. When the Install Wizard starts, follow the on-screen instructions to install the software. NOTE: If you have previously installed the software and are changing the connection type from USB to Ethernet, click Add a device when the Uninstall the software or Add a device window opens. For a Full Feature installation, you choose what type of installation you want. The following information might help you decide which installation type to use. Typical (Recommended) Minimum For full use of all your product features : HP includes valuable software to help you get the most out of your product.

    HP designed this installation type to work for most users. A custom type of installation might be available for your product. This installation allows you to install the minimum software required or the preferred software. Use this type of installation only if you have one of the following reasons:

    • The computer is low on hard disk space.
    • You attempted a recommended type of installation and received errors. (If errors occur during the recommended installation, fix them before trying a custom installation.)
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I have purchased Office Home and Student but i cannot put it on my computer

Unless you are running some non-windows operating system, or some very old computer, or your hard disk drive is full, there is no reason why you cant install office on your pc. What version of the Office are you trying to install, how much disk space is required? Make sure your user account, the one you sign into the computer with has the administrator privileges to add and remove software. These abilities will not be enabled if you are using a guest account or a simple use account. things that might interfere are certain malware and virus infections that prevent the user from installing new applications. You can boot into safemode with network support and download Microsoft Security Essentials from the microsoft website. Make sure when you log on using safemode, you are using an accoun that is equipped with privileges to install software. Install the MSE and run a full scan. Then reboot and log in with an administrator privileged account and try installing your MS Office again. Make sure you have sufficient disk space on your hard drive. If you had a trial version of the software that cam bundled on your computer, you may need to uninstall the trial version first. Also, make sure you CD is not damaged. Try it on another machine to see if it will install, if will not, take the CDROM back place of purchase and ask for an exchange.

Hope this helps FixYa! Please leave me some feedback if any of my solutions were helpful.
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Need to reload norton how do i do it not good with computers

The Norton should have come with a install disk. Assuming that you have the disk, here are the steps:

First, Uninstall your current antivirus software. (It is recommended to unplug your internet connection until you have reinstalled the Antivirus software)

To uninstall:
go to start menu > click "computer" or "my computer" (depends on which windows system you have) > click "add or remove programs" or "uninstall or change a program" > on the list, select Norton antivirus and click unstall > follow the steps that show up on the screen

To install: put the install disk in the drive. The disk should start up automatically. IF IT DOES NOT: go to "computer" or "my computer" and right click on your disk drive and select autoplay (or something similar... once again, the exact label will depend on your operating system) The disk should start a installation wizard that will walk you through the rest of the process....

Hope this helps!
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My computer is old and it doesn't recognize the camera. I plug the camera in and i get a box that says this wizard searches for new drivers for: samsung digital camera i click continue and i cant find...

if the pc ...doesnt find the software ..you need to reinstall the software ...or run it manually ...so ...plug the camera ...insert the software ...and run the add new hardware wizzard ...when will prompt ya ...choose manually install and point the wizard ( browse ) to the disk drive ....it will find the software it needs and it will install i t...
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My lexmark all in one printer wont install since i got a new e machine computer--i tried the disk and it stops at drivers--tried to do by computer add a printer without disk and still doesnt work

If you connect and turn on the printer then turn on your computer it should start the found new hardware wizard. don't do anything until or IF it asks you to install the disc, the make sure you direct it to find the files under the correct drive letter which is usually "D" or "E" .Good luck, .Dana
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We are having trouble installing our new c6380 printer, we have tried to install it into our new hp computer three times via the usb port, with no success, our screen goes a foggy white, and we can not get...

You need to goto add remove programs and remove anything with c6380. then put the disk in again and reinstall. If that doesn't work remove again but this time after uninstall don't use the disk that came with the printer have the computer wizard search onlin for proper installation...
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