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The solution is in the same message in which I stated the problem as I hit upon it before I sent the message. It is here for free as I discovered it ' by the hand of the Almighty'. As the pda is rebooting when doing a soft reset try to jiggle the 'on-off' switch off. If nothing happens repeat the process. At some stage the machine should switch off. Now things should be OK. I don't know why it worked for me but I hope it works for you.
You'll have to do a hard reset. Push the reset button, then hold the power button until the Palm Power appear and then release the power button. Next it will ask if you want to erase the data. I hate to said this but select yes. No will not work. Then after the inital set up run a HotSync.
Yes, you can use it but DO NOT INSTALL "Documents to go". The version of this software is not compatible with Vista and Sync will hang at it.
If you have already installed it, just -> remove programs -> uninstall "Documents to go"
Disable (do nothing option) sync of "Documents to go" using the application, not from HotSync Manager.
Thoroughly flush (delete) documents to go using the tool below and then reinstall. Worked for me two times over the past two years when my E2 has gotten sick. http://support.dataviz.com/support.srch?docid=13445&pid=2000