Question about Lexmark X2500 All-In-One Printer

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The buttons on the control panel of my Lexmark 2500 are not working. The printer is connected and I can scan from my computer, but I cannot print. I changed the ink cartridges, but as the lights on the control panel do not turn on I can not scan the page; therefore it does not allow me to print. Could you help me?

Posted by adm0471 on

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1 Answer

Lexmark

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Please go through the following checklist:

  • Make sure the power cord is plugged in securely and directly to the power outlet. Power surge protectors can draw power away from the printer.
  • Disconnect the power cord from the power outlet and the back of the printer and then reconnect it.
  • Check the power supply box (if there is one) to see if it is warm or cold, as there could be a defective power supply issue.
  • If there is access to a voltmeter, test the power supply to ensure that it registering the correct amount of voltage (most Lexmark printers have a 30Volt output).
  • Make sure the correct power supply is connected to the printer.
Source: The Printer is Not Powering On

Posted on Aug 01, 2011

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A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).


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If that doesn't help, try the steps below:

  1. Disconnect the USB cable connecting the printer from your computer.
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If you are getting a "communication not available" error or any message to that effect, try to do the steps below to fix the problem:

1. Disconnect the printer from your computer.
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If that doesn't help, try the steps below:

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A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


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