You need to install the drivers for your camcorder, before you conncet your camcorder to your PC.
The drivers are in the CD which came with your camcorder. follow these steps
1- inser the CD( If you do not have your CD go the link below to download it
http://www.bioticaindia.com/dcr-trv285e.html
)
2- select install drivers
3- after drivers are installed, Connect your camcorder to your PC, turn it on and follow the screen untill it states your camcorder is installed and ready
4- Now if you click start, then computer you should see an icon which has all or part of sony DCR-trv285. Double click on this icon. You would see one or more folders with your pictures and videos stored in it.
You may now download, copy, delete etc all of them.
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