My kitchen aide fridge stopped producing ice and dispensing water. I have checked the water line/supply and it is still connected with water running to it.

Hi Norm,

Most fridges don't need a motor to run in order to dispense water. A simple on / off solenoid on the water line (same for the ice maker) that makes a click when changing from off to on and on to off is usually all anyone hears (the ice maker makes rumbling sounds and you can hear ice falling into the bin - too).

Check for ice. If it has a maker and it is making ice, the problem could be a defective water dispenser switch, solenoid or other circuit component or wire. If no ice, I'd suspect a filter or water supply issue.

Make sure the filter is fully inserted and twisted into place. Many filters have marks to align when 1) inserting and 2) to let you know when it is installed correctly. When sure it is installed correctly - try to dispense water again. Many fridges will dispense water without a filter. Check your manual before trying this though! If not working still, remove the filter and try to dispense water. If you're able to dispense water, the problem is either the installation of the filter or the filter itself. Try to re-install it correctly. Try to dispense water again.

If it still doesn't work - call the plumber back and ask why there's no water. Or - try this yourself:

Locate the point of attachment to the domestic water supply that the plumber used. There should be a valve to turn the water on and off. If off, turn ON. Try to dispense water again.

If that doesn't work - check to see if the fridge has pinched, kinked or crushed the water supply line. You may need to move the fridge forward to gain access to the water line and connection point on the fridge. Repair or replace the line as needed and route in such a way that moving the fridge in or out will not cause it to damage the line again.

Good luck!

Check if water is still going into your fridge by disconnecting thr water line to it and seeing for water. If so, next if you have a volt meter check for 110volts to water valve while someone calls presses to dispense water. If no volt meter to run the test, cross your fingers and hope its not a rare problem and replace the water valve (its most likely that)

yes

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Check the cut-off/ overflow bar, its the little rod that lifts up as the tray fills. It normally does not become stuck but has a catch n hold position when moved up to a certain point. This allows you to stop ice flow and water from filling the ice maker tray for maintenance, cleaning and keeps ice from building up and getting stale and bad tasting. If you have an in line water filter or cut-off valve, these may need to be replaced and checked to see if they are functioning. Check the water supply line that runs from a source to the refrigerator to be sure it is not clogged, kinked or compressed. The ice tray may also have to be pushed "back" into the slot so that a safety/shutoff latch is triggered which controls the water/power to the ice-maker unit. A good idea to unplug fridge/freezer when checking water line connections and be sure to know where your main water supply shut-off valve is, this small supply line will put a gallon of water on your floor in less than 3 min! Good luck.

order a new icemaker, about 100.00 from parts company, heat element not working to help release ice. Its an easy fix and will save you a service call for 150 additional bucks. Its a matter of taking out old one. First turn off water valve to fridge. Take out old icemaker and remove electrical supply, just a squeeze and the clip should come out. Place new electrical connection, connect water supply line, turn on water line to fridge fridge, the compartment should fill and then ice in about an hour or 90 min.

hook the end up to the cutoff valve then the fridge dump first batch of ice out nothing special to do

The fridge isnt getting water check supply line and filter.

Try checking the mesh screen which is in the water line where the water supply connects to the water inlet valve on the back. It can get stopped up with sediment.

the supply line of the ice maker might be blocked please check it.

The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve.

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.