I resently perchased a new compter with Widows XP on it. and when I tried to load the sw for a Bell + Howell BH-10 camera, it said that it did not have the right configuration (certification) for xp...
I have tried to contack the Jazz company, but their customer support mail page is defective (no phone numnber is availible). I have looked at DriverGuide.com and their updated drivers aren't so updated as I still get that error message...
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You should have had a cable come with your camera; one end would plug in to your camera with a small square end, and the other end would connect to your computer. The computer end would be a standard USB end. You should have also received a disc in your box that had software to load onto your computer. Once that software was loaded, you would plug the camera in. Your computer would recognize the camera and startup the software. A box would open and it owuld give you a choice of things to do. Usualy it would give you thumbnail views of all of the pictures in your camera and ask if you wanted to copy only some of the pictures over to the computer, or all of them. It would also allow you to delete all of the pictures from your camera. ddddddddd If you go to either of the following websites you can download the software you need.