I m getting error:2000-0111 while running dell diagnostics,please help me out to get it solve.

Log in to: http://www.dell.com/support/home/us/en/04/product-support/product/optiplex-960/diagnose and send this info to Dell. As I recall lights 2,3,4 are either memory or HDD failure.

Run Diagnostic Run Diagnostic Diagnostics can be run on supported Dell devices with a full version of Windows.

Already have an error code from running ePSA diagnostics?

Dell devices come with preboot diagnostics to capture error codes. If you have already run a preboot system assessment (ePSA), enter the error and validation codes with your Service Tag below and complete the steps to resolve your issue. Enhanced Preboot System Assessment Error Code (without 2000-prefix) * Validation Code * Service Tag * Part Serial # (optional) ; ;

this is a bios level error, you should still be able to run the system. this code is something you get when you hit F12 and run the diagnostics? or is this a blue screen error? you are probably going to need to boot to F2 (setup) then hit "Alt e" Alt F then Alt B the system will beep on the alt f but that's ok once this is done hit esc, save changes and reboot and see if you still get the error

This error indicates that your hard disk drive or the circuitry that controls the hard drive is defective.
Either your hard drive is defective or the motherboard.
Try running diagnostics form a CD on your computer. You should have a CD that came with thecomputer that has "Diagnostics and Utilities" listed under contents.Boot form this CD and run the extended diagnostics.
If you don't have the CD you can go to www.support.dell.com andselect "Drivers and Downloads". Enter the "service tag" (serialnumber) of the computer. You can then download "Diagnostics" .
To boot from a CD disk, power on your computer and tap the key tobring you to the "One time boot menu". Insert the CD into the top CD/DVD driveand then select "Boot from CD/DVD" and hit key. Select the"Run the 32 Bit Dell Diagnostics.

If you are able to run the Diagnostics then your hard drive is probably defective.

your HDD may be corrupted, re-installing windows vista is one option. Your best bet is if you have/ can obtain a copy of windows vista run setup and try the repair wizard in the windows vista setup, the wizard automatically finds errors and missing files and replaces them therefore solving any errors in your HDD. you can also try to use the recovery wizard from your recovery disc. best of luck

Go to
http://support.dell.com/support/0148
For further support as you have a hard drive error.
Hope this helps.





How to run PSA Diagnostics

Article Summary: Instructions on how to run the PSA Diagnostics, and an Error Code list with possible solutions. Table of Contents:

1. Start the PSA Diagnostics
   
2. Error Code List
   

Step 1: Start the PSA Diagnostics

1. Restart the system.
   
2. At the Dell logo screen, press <F12>.
   
Note: Some systems do not have an F12 key, to access the boot options you have to press the <0> (zero) key at the Dell logo screen.
3. At the One Time Boot menu, press the <Down> arrow key to highlight Diagnostics, then press <Enter> to begin PSA.
   
4. Write down any error codes listed.
   
5. Use the list provided in the next section to see what the error code means.
   

If you are running the Dell diagnostics and you get this particular message then the problem is with the Hard drive and it needs to be replaced.. Please call Dell at 18006249896 if you are in warranty so that they will provide free of cost.. Out of warranty.. Get a new hard disk from a local shop...

Hi anarosenfeld.

After researching all the information online, I found that the issue might be due to the Hard Drive or the CD/DVD Drive.

Based on the information provided by you on this email, I suggest that you perform the below steps:

1) Shut down the system if it is on, Remove the Optical Drive. See instruction in this link: http://support.dell.com/support/edoc...htm#wp1179838

2) Power up the system, see if the malfunction is still present.

3) If the malfunction is still present please perform this actions:

4) Shut down the system, Remove the HD and put it back See instruction in this link: http://support.dell.com/support/edoc...htm#wp1180014

5) Then, see if the malfunction is still present.

If the issue still persists even after performing the above steps, please perform the further troubleshooting steps which I have mentioned below:

1) Run the Drive Self Test (Hard Drive Diagnostic).

a) The first step to perform when you encounter errors with the hard drive is the drive self test. Depending on the system, this test can be run either from a CD or from the System Setup (BIOS). When you run the diagnostic test, you will be informed whether the diagnostic is able to test your hard drive.

b) Most recent Desktop, Portable, and Workstation systems have the hard drive diagnostic included in the System Setup. You will find detailed instructions on running this test at the following web address:

http://support.dell.com/support/topi...401E0A55174AE6

2) Hard Drive Cannot Boot, is not Detected or Reports Errors.

a) There are many steps that will help solve or least determine the exact cause of the hard drive errors you might encounter. You'll find easy-to-follow steps at the following web address:

http://support.dell.com/support/topi...=us&l=en&s=gen

Please perform all the steps mentioned above.

Hope this helps.

Please feel free to ask further questions.

How can I repair the error 2000-0334 Dell Laptop?

You can download Dell Diagnostics from Support.dell.com for your model system, and see if you get a failure indication there. If you get a failure during Dell Diags, then it should help you ID the failed component. If the Diags pass, it is only indication it didn't FIND a failure, so there still MAY be a hardware issue. (Diagnostics only look for a limited selection of possible errors, so failures may still exist, even though a component passed a diagnostic.)

If you are having a memory issue and have two ram modules, best test is to try each module in the system by itself and see if issues go away, if they do, then the one module that generates errors is likely bad.

A cyclic redundancy check (CRC error) is an error checking program that is used to verify data and can be caused by hardware or software. The most common causes are bad CD disk, hard drive or memory. To run diagnostics press and hold the <Fn> key while powering the system on. This will run the Dell Diagnostics. Examine the Windows CD and see if there are any scratches or smudges on the media, try another CD disk if you have one.



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