The battery is completely charged first off. But when I slide open the front slide to turn on camera half the time nothing happens and then sometimes the lenses will extend and the screen will turn on but then by itself without colsing the slide the lenses retract and the screen shuts off. Is it possible that the battery is damaged even though it says it is charged? If I am fast enough I can get a picture off but then it shuts down without me closing the slide. I have had the camera since April and I am so frustrated by this I am ready to chuck it out the window.
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Does the flash ready indicator also stay off, after you opened the flash and pressed the shutter release button half?
Because that could indicate there is not enough power in the battery to charge the flash.
If the light comes on, and still the flash does not fire, there would be a serious problem. My guess; that only can be solved at the service centre.
To be sure nothing else is wrong. Charge the battery first.
Then switch on the camera, open the flash, select fill in flash and press the shutter release button half. If the flash ready indicator lights, press the shutter complete and see if it works.
If the rechargeable battery is more than 3 - 4 years old then the battery could be worn out.Rechargeable batteries have a finite number of charge and discharge cycles andwill lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up at all. OR Thebattery shows a 100% charge but when the adapter is disconnected the batterydrops off to zero capacity in a very short time. If the battery drops to anunacceptable charge level then the battery needs to be replaced.
Try a different USB port and don't use an extension cable with it either. Make sure the computer you are using is turned ON and stays on during the charging. not sure about the second half of your question, not knowing how to open? and change the battery? If you never opened it to begin with how did you get the rechargeable battery pack into it?? they don't come installed. battery was separate in the packaging on mine. anyhow, there is a little slide button at bottom of camcorder slide the opposite direction, then the whole front of the camcorder slides down and off of the camera. The battery pack goes in. the White plastic that covers both batteries Stays on them do not remove, but if there is a little plastic strip covering the connections remove that. I have the Ultra HD and it also takes regular AA batteries, and you may try that too to see if it will work your camera, if not, maybe something is wrong with the camera.
I am hoping you did not think the rechargeable batteries were already in the camcorder and they got thrown away with the packaging !!!! IF so, then use AA batteries instead. good luck. :)
The problem you are describing is a problem with a sensor that is behind the lens cover door on the front of the camera. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.
Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $83 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.
Quick turnoff is normally a symptom of low battery power. Make sure that you have fresh/charged batteries in the camera. If fresh power doesn't solve the problem you will need professional service on the camera.
Based on the age of the camera, it's most likely due to the battery just losing its ability to hold a charge. After several years, the battery will just cease to accept a good charge, no matter how long you leave it charging. I'd suggest a replacement battery from one of the "aftermarket" battery makers (only because they are about half the price of the original Olympus battery).
This may be a repair issue with the sensor that is located behind the front sliding lens cover. You may want to call Olympus Customer Service to discuss repair policies and procedures. Their telephone number is 800-622-6372 option 2 and then option 3
I just bought my stylus 840 olympus digital camera in aruba one and half weeks ago. Charged the battery and it worked fine for the two times I used it. Now it won't turn on. I charged the battery. Even bought a new one and nothing happens.
I have the same camera - and almost exactly the same problem. It was working fine one day, next day not.
I've done the battery thing - it's apparenty not the battery.
Actuall, I have it a good "whack" with my hand and got it to turn on once, but don't think that's really very good for it in the long run.
This camera is only about a year old - and I use it OFTEN.