Hi,
Sometimes, a corruption on the remote can cause it to stop controlling devices. When this happens, usually all that is needed is a firmware update. The following steps will assist you with this.
1. Launch the Harmony software and log in to your account.
2. Connect your remote.
3, Click "Downloads" at the top of the screen.
4. Click "Firmware."
5. Once the firmware is done updating, click "Update Remote."
Hope this helps :)
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