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You may have tried Exchange ActiveSync in VersaMail
When you setup an Exchange ActiveSync account in VersaMail, you are asking your Treo to synchronize email and your calendar with an Exchance 2003 server. In order to prevent duplicates, VersaMail disables Calendar synchronization via HotSync while the account exists on your Treo.
So if you are an Exchange ActiveSync (EAS) user, you have a choice; you either sync wirelessly or you can delete the EAS account in VersaMail and can then sync your Calendar via HotSync. You cannot do both unfortunately.
Its the substandard conduits that come with the 650.
Hi - my issues were different than yours,but similar in that bottom line, my calendar data wasn't syncing correctly with Outlook. I've been dealing with this problem for the past 4 weeks. Sprint's technical support was useless, as was palmone.
For 5 years, I have successfully synced my Palm Smart phone to palm desktop at home, and outlook at work - (4 different phones, 4 different companies). It dawned on me - for the past 4 palm devices, I was provided Chapura conduits... The 650 didn't come with them... GUESS WHAT. I bought Chapura Professional XT and all the issues I was having (they were too copious and too weird to go into here) were solved, in one measly synchronization. ALL of them.
Don't wast ANY more of your time... Navigate over to Chapura's website and get one of the conduit programs -= trust me... You'll be glad you did.
The HotSync Manager was not designed to work this way.
While it may seem like a good idea to do what you are doing, I would never consider doing it. HotSync was designed to be a one-to-one relationship between a set of data on your PC and a set on your handheld. You are giving contrary messages to each PC by using it this way.
If you synch to an exchange server (via your Outlook account) you can get away with doing this because PocketMirror or the palmOne Outlook conduits and other conduits have settings you can make to notify HotSync that you are 'two-timing' :-).
However if you synch to Outlook in work and then to Palm Desktop at home (I suspect this is your scenario), I disrecommend this.
I recommend setting the Home PC to be a slave. That is, I set the conduits at home to be handheld overwrites desktop for the four personal information conduits - Calendar, Contacts, To Dos and Memos. Then when I am at home if I want to change some data, I add it to the handheld not on the PC. That way you have a kosher set of data that is up to date on the handheld and on your work PC. When you synch to the home PC, this data is cloned to the home PC from the handheld.
You can continue as you are but you will always have some uncertainty on your data integrity. Losing precious contacts or not showing up for a key appointment is a bad deal.
FileZ file utility lets you delete the AddressDB on your Treo
Your best bet would probably be to wipe the Contacts database on your Treo 650, then re-sync.
1. Install FileZ on your Treo 650, Why? Because the Contacts DB is not accessible from the built-in system; you need this extra file manager to delete it.
2. Launch FileZ and find this item: AddressDB.
3. Tap on AddressDB to add a checkmark next to it. Hit Details. Hit Delete.
4. DON'T HOTSYNC YET! Just in case, export your Outlook Contacts and store in a safe place. You'll be syncing to a blank address DB on your 650, and although it shouldn't overwrite your Outlook data wwith the blank DB ... better safe than sorry.
5. Now you can HotSync to Outlook.
Have you setup an EAS account in VersaMail?
The VersaMail application on your Treo 650 supports Exchange ActiveSync, which allows synchronization of Email and Calendar wirelessly with Exchange Server 2003. If an EAS account exists on the handheld the Calendar conduit will disable itself to avoid duplicates.
Go to VersaMail on your Treo650
Select Menu: Accounts: Account Setup
Check to see if any EAS accounts exist on the device by selecting and account, then Edit...
One the first screen check Mail Service. Do any of them say "Exchange Activ..."
If yes you'll need to delete that account to sync calendar entries.